Software Development Manager III, Workforce Solutions - Employee Onboarding Experience

Amazon is hiring a Software Development Manager III, Workforce Solutions - Employee Onboarding Experience in Boston, United States. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
Tools and skills the posting cites include software development management, cloud computing and web services.
Level classifies it as a lead role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Lead engineering teams building native AI solutions to revolutionize employee onboarding experiences at Amazon.

software-development-managementcloud-computingweb-servicesteam-leadershiparchitecture

Interested in working with the latest technology in the cloud computing space to impact millions of people? Interested in building technology to support 1.6M of your co-workers? We are building native AI solutions to revolutionize the way we onboard employees to Amazon. We re-imagine technology to empower joiners to easily join Amazon. Our team uniquely combines the highest standards of technology – architecture, scalability, reliability and performance with Amazon’s desire to be Earth’s Best Employer.

We are looking for an SDM to support the Joining Amazon Organization that is responsible for getting employees from offer acceptance to Day1.
We are responsible for background check, medical check, work authorization, mandatory documents, personal information management, and identity management. We build services to support all Amazon businesses. We are building 1P encapsulated services from the ground up and a new end-to-end experience within A to Z.

We require a visionary leader who can define the future of Joining Amazon. In this role you will be working with multiple tech teams across many businesses. You will lead a team to build the largest onboarding plat form on Earth.

Key job responsibilities
Lead your team to build a brand new product with quality, robustness and Amazon sized scale as top priorities.

Prioritize being a really great people manager. Building, motivating, rewarding and coaching a diverse team of Software Development Engineers is the most important part of this role. You will recruit and retain top talent and excel in day-to-day people and performance management tasks.

Contribute to architecture and design discussions for full stack software.

Lead your team to evolve our service architecture with quality, robustness and Amazon sized scale as top priorities. You will regularly take part in deep-dive troubleshooting exercises and drive technical post-mortem discussions to identify the root cause of complex issues.

Set a vision for your team and create the technical roadmaps.

Help your team sort out technical and product requirements and priorities. Deliver product roadmap items and cross-team projects.

Delight your customers. Internalize our customer challenges and derive creative solutions which apply new and innovative technology.

Basic qualifications

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
- 1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience
- 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience
- 1+ years of developing large-scale, multi-tiered distributed software systems using distributed programming experience
- 5+ years of Software Engineer, Software Developer, or related occupational experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Software Development Manager III, Workforce Solutions - Employee Onboarding Experience at Amazon rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Software Development Manager III, Workforce Solutions - Employee Onboarding Experience is an open job at Amazon.
Level rates this role AI Level 3 of 4: Works on AI.
The role is based in US, MA, Boston.
The job was posted on July 21, 2026.
Seniority: lead.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Software Development ManagementCloud ComputingWeb ServicesTeam LeadershipArchitecture

Questions you could be asked

Tell me about a project where software development management was part of your work. What did you do?
Tell me about a project where cloud computing was part of your work. What did you do?
Tell me about a project where web services was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?
Tell me about a project where architecture was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Software Development Management, Cloud Computing, Web Services, Team Leadership, and Architecture. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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