Software Engineer

Grade-4 Software Engineer

Meet The Team:
Join the diverse and inclusive Supply Chain team and be a part of one of the top Supply Chains in the world!

You'll have the incredible opportunity to join us at Service Supply Chain IT and play a key role in designing and developing next-generation capabilities.
As a valued member of our team, you will be responsible for developing and delivering new capabilities using AI and the latest technologies. IT is changing the way we run Cisco’s operations by improving the power of technology and outstanding data insights. Together, we will reimagine the Cisco experience, reinvent applications and demonstrate the future of the Internet. This includes actively designing, coding as well as debugging with the team. You'll also have the chance to work closely with our talented engineers and interact with our valued business partners.

Your Impact:

As an experienced software engineer, you possess a deep passion for technology and excel in developing applications within agile environments. You are aware of the AI usage in SDLC in IT industry nowadays and you understand & embrace the opportunities it brings. Your self-motivation and resourcefulness enables you to tackle complex challenges and drive innovative solutions. You thrive in collaborative settings, work effectively with stakeholders to deliver growth and value across projects. Your adaptability allows you to navigate ambiguity with ease, making you an asset in dynamic and evolving situations. You have a demonstrated ability to influence and inspire both within your team and across the organization, contributing to strategic initiatives and fostering a culture of continuous improvement.

Responsibilities:

You will join us at SSC Organization in Supply Chain IT and work on design and development of the next gen capabilities to drive our transformation.

• You will be working on design and development of the next gen capabilities to drive our transformation.
• You will develop and deliver new high quality capabilities using Artificial Intelligence tools and capabilities as you work with a team of dedicated engineers and interact with business partners.
• You’ll work as a member of a scrum team across the entire software development lifecycle, build high performance, horizontally scalable, low latency service using the latest technologies and handle information at scale.
• Collaborate with other Engineers, Subject Matter Experts, and Architects to build applications and technical systems in alignment with the architectural vision.
• Design, develop, and optimize in-app and role-based AI Agents with secure, scalable semantic layers, multi-agent protocols, and agent training features.
• Lead implementation of agentic frameworks (langraph, langchain, LLMs) to enable robust Ask/Respond capabilities using enterprise data sources.
• Build and maintain advanced Natural Language Interaction (NLI) & Retrieval Augmented Generation (RAG) systems tailored for enterprise data.
• Engineer prompt handling and intent recognition for LLMs, exposing capabilities via APIs for enterprise-scale use cases.
• Architect and implement multi-agent protocols and integration, including communication standards (FIPA ACL, MCP, A2A) and message/transport formats.
• Identify, prioritize, suggest improvements and execute tasks in the software development life cycle
• You will develop tools and applications by producing clean, efficient code utilising AI capabilities and tools.
• Automate tasks through appropriate tools and scripting
• Be hands-on, develop, Validate, test, review, debug code & fix the vulnerabilities.
• Collaborate with internal teams and vendors to fix and improve products
• Ensure software is up-to-date with latest technologies
• You'll work with high performance teams of engineers architects, developers and Business to deliver high quality code with cutting edge technologies.

Minimum Requirements:

You are a dynamic engineer who has passion for technology and have most of the skills below

• Bachelor’s degree in Computer Science, Information Technology, or an equivalent technical field.
• Minimum of 2 years of industry experience in software engineering or AI development.
• Proficiency in Python and backend development (FastAPI/Flask, REST APIs, Pydantic, Pytest).
• Practical experience implementing AI/GenAI solutions in a production or development environment.·
• Strong familiarity with Agile methodologies, DevSecOps, Git, and JIRA.
• Foundational proficiency in software security best practices.· Hands-on experience with LangChain and LangGraph for building autonomous agents.
• Expertise in RAG architectures, including vector databases (Qdrant), embeddings, and LLM evaluation techniques.
• Familiarity with MCP and A2A multi-agent communication protocols.
• Experience with AWS, Docker, Kubernetes, and automated CI/CD pipelines.
• Familiarity with the MEAN stack and professional API management tools.
  
  

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fuelled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Disclaimer

To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:

• be in direct response to an application you have submitted through the company career site
• begin with screening or an interview
• originate from a Cisco email address, and
• be conducted across email, phone, or WebEx

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If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.