Level

Cisco

Software Engineer

AI in this role

langchain
rag

Software Engineer – Platform as a Service (PaaS)

Meet the Team 

You will join the Platform as a Service (PaaS) team, the backbone of our digital infrastructure. We manage a diverse ecosystem of platforms, including API Gateways like Mule and Mashery, messaging systems like Kafka, and other middleware systems. As a member of this team, you will help build and enhance internal platform capabilities that enable development teams to onboard, operate, and monitor services efficiently.

Your Impact 

You will contribute across the full-stack lifecycle of our platform offerings. From implementing user-facing platform portals and dashboards to building backend services that support our middleware platforms, your work will directly improve developer experience and platform reliability. You will collaborate with senior engineers and cross-functional partners to deliver high-quality features, follow engineering best practices, and grow your skills in cloud-native platform development.

  • Full Stack Development: Build and enhance platform portals and dashboards using modern frontend frameworks (React or Angular) and backend services (Python and/or Go), delivering intuitive experiences for internal platform consumers.
  • Backend Services: Develop and maintain REST APIs and microservices that support platform workflows, integrations, and operational tooling.
  • Platform Support: Contribute to PaaS offerings including API Gateways (Mashery, Mule) and Kafka-based messaging, working within established architecture and standards.
  • Operational Excellence: Participate in CI/CD pipelines using Jenkins, Argo CD, and Argo Workflows, and support Kubernetes-based deployments.
  • Quality & Collaboration: Write clean, testable code, participate in code reviews, and work closely with infrastructure, SRE, and engineering teams.
  • Production Support: Assist with troubleshooting, defect resolution, and on-call support for platform services as needed.

Minimum Qualifications: 

  • 3+ years of software engineering experience with hands-on full-stack development across frontend and backend technologies.
  • Experience building web applications using React or Angular, with solid understanding of JavaScript/TypeScript, HTML, and CSS.
  • Proficiency in Python and/or Go for backend service development, including REST API design and implementation.
  • Experience working with relational or document databases such as PostgreSQL or MongoDB.
  • Familiarity with CI/CD practices and containerized deployments (e.g., Jenkins, Docker, Kubernetes).

Preferred Qualifications:

Experience with platform engineering, API Gateways (e.g., Mashery, Mule), or messaging systems (Kafka).

  • Exposure to AI/ML or GenAI tooling (e.g., LLMs, LangChain, RAG, or automation for operational workflows).
  • Experience with observability, monitoring, and debugging production distributed systems.
  • Understanding of microservices architecture, event-driven design, and cloud-native patterns.
  • Strong communication skills and ability to work effectively in a collaborative, global team environment.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 


Disclaimer

To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:

  • be in direct response to an application you have submitted through the company career site
  • begin with screening or an interview
  • originate from a Cisco email address, and
  • be conducted across email, phone, or WebEx

 

Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.


If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.


How we score this

Software Engineer at Cisco scores 15 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.

  1. AI Level 480 to 100
  2. AI Level 360 to 79
  3. AI Level 240 to 59
  4. AI Level 10 to 39

Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

RagLangChain

Questions you could be asked

  1. How would you design a retrieval step so the model answers from real data instead of guessing?
  2. Walk me through how you've used LangChain in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Rag and LangChain. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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