Solution Consultant, Legal Solutions

Job Description

Legal teams across Asia are being asked to do more with less: manage risk, control costs, and adopt AI without compromising trust or professional judgment. As a Solutions Consultant, you will help legal professionals and legal operations teams solve these challenges using Thomson Reuters' legal software and content solutions.

You will work alongside regional sales teams from first conversation to close. Customers will look to you as a credible partner on how to modernize legal work.

Key Responsibilities 

In this opportunity as a Solutions Consultant (Legal Solutions), you will be responsible for

Customer engagement and discovery

• Work with sales teams to help Identify opportunities to modernize legal operations and achieve measurable business outcomes
• Advise customers on the right offerings for each customer's pain points
• Build business cases that connect product capability to outcomes such as risk reduction, efficiency, and cost control
• Support and present at webinars, customer events, and speaking engagements on legal technology

Solution design

• Scope solutions and articulate the value of Thomson Reuters’ legal technologies, contract automation, matter management, and legal workflow transformation
• Position solutions against competitors with a clear view of where Thomson Reuters differentiates

Pre-sales delivery

• Deliver product demonstrations tailored to customer scenarios
• Lead the solution response in RFPs and RFIs, working with bid management and sales
• Tell a clear value story that connects the customer's problem, our solution, and the expected result

Commercial contribution

• Work with sales to progress opportunities, develop new pipeline, and contribute to revenue targets
• Contribute to account plans by identifying cross-sell and expansion opportunities
• Maintain accurate opportunity and customer data in Salesforce to support forecasting
• Collaborate with product, marketing, implementation, and sales teams to bring customer feedback back into the business

Required Qualifications 

You are an ideal fit for the Solutions Consultant (Legal Solutions) role if your experience includes

• Bachelor's degree or equivalent work experience
• 5to 7 years of experience in customer-facing roles (solution consulting, pre-sales, or customer success) for legal content or software solutions
• Solid understanding of corporate legal departments, legal operations, and the legal technology ecosystem, including demands around efficiency, risk management, and AI adoption
• Ability to explain the value of AI, legal research, contract automation, matter management, and workflow technology in practical terms
• Consultative selling and stakeholder management skills: you diagnose before you prescribe, and you work effectively with Legal Operations, Compliance, IT, and procurement teams
• Strong presentation and storytelling skills, with the ability to turn technical capability into a clear value story and business case for senior legal stakeholders
• Experience running product demonstrations and working daily with sales colleagues
• Collaborative approach with sales, product, marketing, and delivery teams
• A commercial mindset: comfortable owning the technical win and contributing to deal strategy
• Ability to travel up to 10%

Preferred Qualifications

• Experience engaging General Counsel and in-house legal leaders alongside sales leadership
• Experience in enterprise software and SaaS sales support
• Experience in complex procurement, RFP/RFI, and bid management environments
• Hands-on experience with legal research, practice tools
• Regional APAC customer engagement

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.