Solutions Engineer

Meet the Team

Join Cisco’s Internet and Mass-Scale Infrastructure (I&MI) team, a multifaceted group revolutionizing routing, optical, and automation solutions for the next generation of connectivity. We craft and deliver critical infrastructure platforms that power the largest global service providers, web-scale players, Enterprise, Public Sector customers and cloud operators. Our mission: to enable businesses to thrive in a world of exponentially growing data, AI workloads, and seamless digital experiences.

Your Impact

As a Specialist Systems Engineer within the I&MI team, you will serve as the primary technical authority for Service Provider Routing & Networking & will provide technical expertise and pre-sales support for Cisco's comprehensive portfolio including:

• Service Provider Routing: Cisco 8000 Series Routers, Cisco ASR 9000 Series, Cisco NCS (Network Convergence System) Series

• Optical Networking: Cisco NCS series DWDM line systems, Pluggables, Cisco Routed Optical Networking solutions, Acacia optics, 400G/800G optics

• Network Automation & Controllers: Crosswork, Cisco NSO and PCA

• AI Networking Solutions: Scalable fabrics for GPU-powered infrastructures

Key Responsibilities

Technical Leadership & Pre-Sales:

• Collaborate cross-functionally with Cisco’s I&MI Product Sales Specialists, Services, Engineering, and Account Managers, Account Solutions Engineers, Partner Account Managers and teams to align sales and partner strategies across all I&MI architectures.

• Deliver compelling technical presentations, demonstrations, and proof-of-concepts to customers at all levels, including CXO

• Design and architect end-to-end solutions for next-generation converged networks spanning Layer 0 to Layer 3

• Lead RFP/RFQ responses for optical and routing solutions in SP environments

• Create and present ROI-based business case modeling to drive value-based selling

• Act as a trusted technical advisor for strategic accounts to ensure alignment with customer objectives and industry trends Cisco

• Good understanding of the service providers, web-scale players, Enterprise, Public Sector customers in Taiwan and Asia pacific region.

Minimum Qualifications

Experience:

• 8+ years of experience in Service Provider Routing, Optical, and Solution sales/engineering

• Proven experience as a Systems Engineer or Solutions Architect in the telecommunications/networking industry

• Experience engaging with key customers, understanding their unique needs, and applying industry best practices

• Good understanding of the service providers, web-scale players, Public Sector and Enterprise customers in Taiwan and Asia pacific region

Technical Expertise:

• Deep knowledge of Telecom networks, IP Networking, L2/L3 VPNs, SDN, Segment routing/v6, Optical Networking, 4G/5G networks

• Understanding of optical networking space with experience in DCI, Metro, Core, and Subsea DWDM solutions

• Understanding of Layer 3 technologies and management plane including MPLS, RSVP, SR, SDN, NMS

• Hands-on optical design experience for Layer 0 and Layer 1 DWDM networks

• Knowledge of IEEE standards for security and transport

Skills:

• Excellent communication and presentation skills at CXO level and for large audiences/forums

• Ability to explain complex technology benefits in easy-to-understand business language

• Strong listening skills and ability to extract key customer issues

• Ability to build senior executive relationships and position complex solutions

• Demonstrated awareness of SP market trends and transitions

• Project management and collaboration skills in multi-functional engineering environments

• Fluent Chinese and English

Desired Characteristics

• Viewed as the "go-to" specialist for account teams on SP Routing and Optical technologies

• Self-starter with entrepreneurial mindset

• Ability to work in a highly matrixed, global organization

• Strong technical documentation and solution architecture skills

• Experience with customer use cases such as Service Provider routing & transport, Metro and Long-Haul optical networks, 5G transport, AI datacentre interconnect, peering and edge deployments

• Passion for staying current with emerging technologies and industry trends

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.