Solutions Engineer [Pre and Post-Sales] - Mid-Market
Attio is hiring a Solutions Engineer [Pre and Post-Sales] - Mid-Market in New York, United States. It pays $160k-$200k a year and Level rates it ; you can apply on Attio.
Level's read on this job
- Works on AI ●●●○ is how Level rates this sales role: the daily work is on AI products, without building the model.
- Pay on this posting starts 15% higher than the typical sales posting on Level.
- Some of the work can be done remotely, according to the posting.
- The posting mentions API, Zoom and b2b saas among its tools and skills.
- Attio has 22 other open roles on Level.
AI in this role
Provide pre- and post-sales technical solutions engineering for an agentic CRM platform.
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
About the role
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work.
What you'll do
Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments
Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact by
Architecting custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products
Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
Consulting on general RevOps and GTM-tech best practices
Partner with Account Executives during the sales process to close our largest new business deals
Independently manage customer’s post-sale onboarding
Serving as the relationship owner for our top accounts
Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio, and how Attio fits into the broader sales-tech ecosystem, to company strategy
What you'll bring
2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale
Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products
Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech
Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success
What does the hiring process look like?
Talent Introduction
Hiring Manager Interview
Technical Interview
Meet the Team: Two stakeholder conversations and an Attio Demo Exercise
Executive Leadership Conversation
References & Offer
How we rate this
Solutions Engineer [Pre and Post-Sales] - Mid-Market at Attio rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in sales jobs at this level
Pay
- This job starts at
- $160k
- Typical sales job
- $139k
This posting starts 15% above the typical sales job. See sales jobs
Questions you could be asked
- Tell me about a project where b2b saas was part of your work. What did you do?
- Tell me about a project where customer success was part of your work. What did you do?
- Tell me about a project where revops was part of your work. What did you do?
- Tell me about a project where technical support was part of your work. What did you do?
- Walk me through how you've used API in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: B2b Saas, Customer Success, Revops, Technical Support, and API. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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