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Waymo

Specialist, Incident Readiness

Waymo is hiring a Specialist, Incident Readiness in Mountain View and San Francisco, United States. It pays $137k-$169k a year and Level rates it ; you can apply on Waymo.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include Gemini, incident response and crisis management.
  • Level classifies it as a mid-level role.
  • Level lists 366 other open roles at Waymo.

AI in this role

Design and execute enterprise incident response exercises and readiness programs for autonomous vehicle operations.

Gemini
incident-responsecrisis-managementprogram-managementevaluation-frameworksroot-cause-analysis

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

The Waymo Safety team works to promote and help to continuously improve the safety of Waymo’s fully autonomous driving technology. Our experts develop safety goals and strategies, and conduct safety engineering analyses to ensure safety is being considered throughout the design and development of our vehicles. The team develops and promotes safety strategies and policies for autonomous vehicles for its work with regulatory authorities, lawmakers, law enforcement and public and non-profit organizations. Our Safety Team also helps advise on compliance with applicable environmental, health, and safety regulations.

In this hybrid role you will report into our Head of Enterprise Resilience.

You will:

  • Lead the design, development, execution, and evaluation of incident response exercises across the enterprise and with external operational and public safety partners (e.g., Departments of Emergency Management).
  • Define and drive the incident readiness program's long-term exercise roadmap and strategy in alignment with Waymo's Safety Management System (SMS) and Homeland Security Exercise and Evaluation Program (HSEEP) methodologies, balancing exercise diversity, cross-functional stakeholder engagement, and operational scalability.
  • Lead the end-to-end design, configuration, and execution of technical functional exercises and operational drills driving evaluation of operator proficiency, workflow latency, and feature utilization within proprietary incident management platforms and tools.
  • Establish and standardize scalable, measurable, and repeatable documentation and evaluation frameworks across the full exercise lifecycle—from needs assessments and exercise scoping to After Action Reports (AARs) and leadership briefings.
  • Develop and oversee the identification, root cause analysis, tracking, assignment, and closure of corrective actions and mitigations resulting from readiness exercises to prevent recurrence and enhance overall safety performance.
  • Direct and support an extended workforce (xWF) team of exercise design specialists, ensuring operational excellence, continuous improvement, and aligned delivery on program milestones.

You have:

  • 10+ years of experience in designing, executing, and scaling incident readiness, crisis exercise, or business continuity exercise programs with a wide range of teams and within safety-critical or highly regulated private sector operational environments such as Automotive, Maritime, Financial, Utilities, Aviation, or similar sectors.
  • Demonstrated subject matter expertise in integrating HSEEP and other industry-standard exercise methodologies into enterprise-wide readiness programs.
  • Proven ability to establish operational relationships, communication channels, and joint exercise initiatives with regulatory authorities and public safety agencies (e.g., Departments of Emergency Management).
  • Demonstrated technical fluency and hands-on experience designing, configuring, and utilizing complex operational software, dispatch platforms, telematics dashboards, or proprietary incident management tooling before and during live exercises.
  • Bachelor’s degree in Emergency Management, Operations, Business, Business Continuity or a related technical/operational field (or equivalent practical experience).

We prefer:

  • Experience collaborating with procurement and vendor partners to ensure extended workforce (xWF) teams meet safety policy standards, operational quality, and project milestones.
  • Experience designing and facilitating incident response exercises and operational drills for autonomous vehicle (AV) operations, fleet networks, or safety-critical mobility systems.
  • Experience integrating technical failure modes, operational tooling resilience, and disaster recovery (DR) protocols into various exercise types.
  • Demonstrated experience preparing and delivering executive-level reporting, exercise findings and dashboards, and strategic readiness briefings for leadership and governance bodies.
  • Professional certifications such as Master Exercise Practitioner (MEP), Certified Emergency Manager (CEM), Certified Business Continuity Professional (CBCP), Associate Business Continuity Professional (ABCP) or FEMA ICS/NIMS (ICS 100, 200, 300, 400, 700, 800).
  • Demonstrated proficiency leveraging data analytics and AI tools (such as Gemini and Workspace) to accelerate exercise design and execution.

Travel:

  • Up to 25% travel (domestic and international)

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range$137,000—$169,000 USD

How we rate this

Specialist, Incident Readiness at Waymo rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Incident ResponseCrisis ManagementProgram ManagementEvaluation FrameworksRoot Cause AnalysisGemini

Questions you could be asked

  1. Tell me about a project where incident response was part of your work. What did you do?
  2. Tell me about a project where crisis management was part of your work. What did you do?
  3. Tell me about a project where program management was part of your work. What did you do?
  4. Tell me about a project where evaluation frameworks was part of your work. What did you do?
  5. Tell me about a project where root cause analysis was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Incident Response, Crisis Management, Program Management, Evaluation Frameworks, and Root Cause Analysis. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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