Sr. HR Manager, AMZL

Amazon is hiring a Sr. HR Manager, AMZL. It pays $150k-$202k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this HR role Little AI ●○○○: aI is not part of the work.
The listed pay starts 25% above the typical HR posting on Level.
Tools and skills the posting cites include Hris, AI Tools and human resources.
Level classifies it as a senior role.
Level lists 21,000+ other open roles at Amazon.

AI in this role

Senior HR manager leveraging real-time data, HR technology, and AI tools to enhance decision-making and employee engagement.

hrisai-tools

human-resourcesleadershipemployee-engagementtalent-managementdata-analytics

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. Through the combination of employee engagement and technology, PXT empowers Amazonians whose dedication and creativity consistently deliver exceptional customer experiences.

The Senior HR Manager is part of the (Insert Line of Business) senior leadership team, partnering with leaders at multiple levels to develop strategies, set goals, and deliver business results. You'll own the end-to-end employee experience at the site(s), championing a culture of safety, inclusion, and service. This role requires balancing automation with human insight—leveraging technology, AI, and real-time data to enhance decision-making and support transformational initiatives. You'll lead a high-performing HR team, implementing strategies across employee engagement, talent management, and organizational effectiveness. Success demands strategic thinking, attention to detail, and the ability to drive scalable solutions across sites and regions.

The Senior HR Manager is a strategic, high-judgment leader responsible for delivering operational excellence and scalable PXT impact across the most complex sites. They translate enterprise people strategies into site execution, strengthen leadership capability, and drive systemic improvements in culture, performance, and risk.

You will be expected to work onsite at an Amazon facility, ensuring personal connection and hands-on leadership where needed.

Key job responsibilities
- Own and create sustainable HR strategies that drive improvements in attrition, attendance, and engagement while setting clear vision for the HR team. Model, train, and coach behavioral expectations and hold operations and HR teams accountable for timely resolution of concerns and maintaining service excellence.

- Work closely with Business Leader(s) as a strategic partner on all people-related decisions, providing leadership coaching and constructive feedback to enhance their capabilities while collaborating on strategies for equitable hiring, retention, development, and performance optimization to build strong, engaged teams.

- Establish effective partnerships with specialized HR functions, including centers of excellence and shared services (e.g., compensation, staffing, recruiting). Challenge status quo and leverage technology to drive improved performance and employee experiences, scaling solutions across the site, region and beyond.

- Collaborate with site and regional leadership teams to harmonize site-specific priorities in alignment with broader organizational goals, with particular focus on diversity & inclusion, employee experience, and talent management initiatives. Use data-driven insights to inform strategy and measure impact.

- Lead, champion, and ensure follow-through on organizational and operational change initiatives. Remove barriers that impede change adoption, balance automation with human judgment, and respond resourcefully to new demands, priorities, challenges or obstacles. Demonstrate high judgment in decision-making while maintaining strong risk management and compliance standards.

- Drive adoption and optimization of HR technology solutions to enhance efficiency, data accuracy, and employee experience. Lead the HR team in developing digital fluency, leveraging analytics for decision-making, and utilizing AI to streamline processes while maintaining a human-centered approach.

A day in the life
Your day will be a dynamic blend of strategic partnership and hands-on people management. You'll navigate multiple priorities, from leadership development to employee engagement initiatives. Balancing immediate needs with long-term objectives, you'll respond to time-sensitive matters while driving strategic workforce planning. Using AI-powered analytics, you'll derive real-time insights to tackle challenges in attrition, attendance, and engagement. You'll collaborate closely with business leaders, guiding them through critical decisions and change management processes. Your expertise will be crucial in analyzing key performance indicators and implementing data-driven solutions. From the production floor to strategy meetings, you'll keep a pulse on workplace culture while steering organizational initiatives. You'll develop and empower your team to leverage innovative HR technologies, enhancing decision-making and operational efficiencies. In this fast-paced environment, you'll have numerous opportunities to innovate and create meaningful impact across your site(s) and broader organization.

About the team
Amazon Logistics' (AMZL) goal is to provide customers with an incredible package delivery experience. We partner with a network of independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.

Basic qualifications

- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- 7+ years of human resources leadership, or 7+ years of leadership in operations/customer service/retail/distribution/logistics/healthcare/hospitality/manufacturing experience
- Experience supporting hourly, front-line, and salaried employee populations
- Experience analyzing HR data and translating metrics into actionable workforce strategies
- Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management

Preferred qualifications

- Master's Degree or MBA
- 5+ years of progressive HR leadership experience, including roles with expanding scope and responsibility
- Knowledge of employment law, employee relations, and compliance requirements
- Experience managing complex employee relations and organizational health initiatives
- Expertise in full-cycle talent management, including strategic workforce planning, talent acquisition, performance management, leadership development, succession planning, and organizational effectiveness
- Track record of building and developing high-performing HR and/or Operations teams
- Experience leading successful HR initiatives in fast-paced operational environments
- Strong interpersonal skills with demonstrated ability to influence, communicate effectively, and manage conflict
- Ability to advance technology initiatives, including AI integration and emerging tools, to drive operational excellence
- Experience partnering with, coaching, and guiding senior leaders as a strategic HR business partner

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, FL, Seffner - 149,600.00 - 202,400.00 USD annually
USA, FL, Tampa - 149,600.00 - 202,400.00 USD annually

How we rate this

Sr. HR Manager, AMZL at Amazon rates 35 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr. HR Manager, AMZL is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $150k-$202k a year.
The role is based in US, FL, Seffner.
The job was posted on October 8, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Human ResourcesLeadershipEmployee EngagementTalent ManagementData AnalyticsHrisAI Tools

Also common in HR jobs at this level

AWS AI agents Computer vision SQL Generative AI Machine learning

Pay

This job starts at: $150k
Typical HR job: $120k

This posting starts 25% above the typical HR job. See HR jobs

Questions you could be asked

Tell me about a project where human resources was part of your work. What did you do?
Tell me about a project where leadership was part of your work. What did you do?
Tell me about a project where employee engagement was part of your work. What did you do?
Tell me about a project where talent management was part of your work. What did you do?
Tell me about a project where data analytics was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Human Resources, Leadership, Employee Engagement, Talent Management, and Data Analytics. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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