Sr. Network planning Manager , Amazon Hub Delivery

Amazon is hiring a Sr. Network planning Manager , Amazon Hub Delivery in Tokyo, Japan. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Uses AI ●●○○: an ordinary role that requires AI tools.
The posting mentions Generative AI, capacity planning and volume planning among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Drive last-mile network planning, volume forecasting, and operational mechanisms leveraging internal AI tools.

Generative AI

capacity-planningvolume-planningproject-managementforecastinglogistics

At Amazon, we are working to be the most Customer-centric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers' orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible.

Amazon Hub allows local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel, and is on an exponential growth trajectory globally.

Hub Delivery Team in Japan is looking for a Sr. Program Manager to drive program insights, standardization and mechanisms across a matrixed and diverse international team. This individual will work with cross-functional leaders to gain alignment on common practices, policies, and prioritization across various central teams including product, marketing, network planning and quality as well as stakeholder teams such as ops integration, finance, risk and more.

More Information (Japanese Only)
・Department: Last Mile(AMZL)
・Job:Project Management
・Location:Tokyo Office

*Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. For individuals with disabilities who would like to request for support, please visit https://www.amazon.jobs/en/disability/jp.

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Key job responsibilities
Volume and Capacity Planning: This individual will be responsible for capacity planning and volume planning for the existing Hub Delivery partners to meet the business objectives and goals along with long range planning and short term planning horizons, including delivering the forecasting capacity and volume following the operation planning and quarterly updates cadences. To deliver the sustainable and reliable capacity projections, the individual is also responsible for maintaining high compliance on network standardization such as ADV (Average Daily Volume), Delivery Radius and Working Days for all of Hub Delivery partners.
This position is very critical to orchestrate the AMZL planning ask and the capacity readiness at the field team. Therefore, this position requires high skills of data tabulation, dive deep analysis, collaboration with muti-functions, strategy building and driving execution.
The position also requires concise documentation and presentation skills to present the plans, opportunities and mitigation plans to the senior managers.

The work environment is diverse and may require working with people from different background and language skills, of both Japanese and English languages. Successful candidate is not only able to manipulate these two languages well, but have truly diverse mindset and is capable of overcoming language/cultural challenges through strong personal skills.

A day in the life
The individual work closely with field team managers and AMZL planning managers to run and submit the weekly volume planning cycle for both long range planning and short term planning. The individual also work closely within the same Hub Delivery program team such as network planning and business planning leaders to align on future business planning and network planning, in terms of where to launch how many new partners, so they can be timely reflected into the planning cycle.

We are driving the program globally in order to better learn from each different geographical experiences, and standardize operation for maximum operational efficiency. To achieve such global business excellence, we need to serve as the bridge to the local operational POCs and enable them at right momentum for business growth and developments.

About the team
The Hub Delivery program is part of Amazon's fast growing and always evolving delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios! Today, we are building the Hub network in Egypt, Japan, Mexico, Spain and the US, while planning for global reach!

Basic qualifications

- Bachelor's degree
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level
- Experience communicating complex business concepts in verbal and written form

Preferred qualifications

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- 2+ years of driving process improvements experience
- Speak, write, and read fluently in Japanese at a business level or above (N1+)
- 4+ years of procurement, program management and supplier diversity & inclusion experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr. Network planning Manager , Amazon Hub Delivery at Amazon rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr. Network planning Manager , Amazon Hub Delivery is an open job at Amazon.
Level rates this role AI Level 2 of 4: Uses AI.
The role is based in JP, 13, Tokyo.
The job was posted on July 2, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Capacity PlanningVolume PlanningProject ManagementForecastingLogisticsGenerative AI

Questions you could be asked

Tell me about a project where capacity planning was part of your work. What did you do?
Tell me about a project where volume planning was part of your work. What did you do?
Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where forecasting was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Capacity Planning, Volume Planning, Project Management, Forecasting, and Logistics. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

Get your CV reviewed before you apply

Send your CV and the role you want next. Your review arrives by email within 3 days.

Get a free CV review Check your resume with the ATS resume checker