Sr. Partner Operations Manager, Prime Video

Amazon is hiring a Sr. Partner Operations Manager, Prime Video in Mumbai, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions partner management, supply chain and data analysis among its tools and skills.
Level classes it as a senior role.
Amazon has 21,000+ other open roles on Level.
Posted within the past week.

AI in this role

Senior Partner Operations Manager to drive digital supply chain and partner relations for Prime Video in India.

partner-managementsupply-chaindata-analysisrelationship-management

How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and revolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us!

Prime Video is a global premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place. Prime Video is a fast-paced, growth business — available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do. The Partner Operations Management (POM) team is looking for a bright, partner-obsessed, driven, and creative individual to join our team in India. POM is responsible for driving a world-class partner experience through enabling partners to deliver assets of all varieties on-time, in full and at the Prime Video quality bar.

As a Sr. Partner Operations Manager, you will serve as the primary relationship owner for our third-party studios, content distributors, and fulfillment vendors (collectively "partners") in India. You will build and nurture long-term, strategic partnerships — engaging studio executives to influence their supply chain investments, delivery workflows, and feature adoption strategies. You will be the voice of the partner within Prime Video, capturing partner-specific insights and regional nuance to ensure our partners succeed and our customers benefit.

In this role, you will own the end-to-end partner experience — from driving timely and cost-effective delivery of source materials to identifying improvement opportunities through reporting, data analysis, and innovative workflow enhancements. You will conduct regular partner business reviews, manage complex escalations, and tailor strategies to individual partner contexts across India's diverse content landscape (including SVOD, AVOD, TVOD,Channels, and partner direct business lines). The ability to develop, own, and report on key performance metrics is critical.
This role will work with executive-level leadership within the streaming community. Internal teams include content acquisition, marketing, engineering, content processing, legal, finance, and accounting teams. External teams vary based on partner and may include marketing, rights management, IT, engineering, localization, compliance, and digital operations teams.

Key job responsibilities
• Serve as the primary point of contact for assigned studio partners in India, building trusted executive-level relationships that influence partner investments in delivery capabilities and content quality
• Conduct trend analysis and deep dives on partner performance against KPI targets to drive perfect delivery to Prime Video
• Act as the voice of the partner — capturing partner-specific feedback, regional nuances, and operational realities to advocate for solutions that enable partner success
• Own and lead regular partner business reviews (WBRs,MBRs, QBRs), translating performance data into actionable strategies tailored to each partner's context
• Manage complex escalations that may span across multiple business units, driving resolution while maintaining strong partner relationships
• Distill insights on partner capabilities to advise and enhance business strategies such as new content and market launches in India
• Drive partner adoption of delivery best practices and new platform capabilities by tailoring strategies to individual partner needs and technical maturity
• Identify opportunities for process improvement, product development, and cost reduction through data analysis and direct partner engagement
• Drive long-term solutions through next-gen automation and AI innovations to complex workflows
• Mentor team members and help develop talent across the organization

A day in the life
• Engage directly with studio partner executives to understand their priorities, address delivery challenges, and align on strategic goals
• Lead partner performance reviews, using data-driven insights combined with partner context to identify root causes and drive improvements
• Collaborate with internal teams to ensure partner feedback is heard and acted upon, influencing how Prime Video builds and evolves its tools and features
• Design workflow strategies for accelerated content delivery in multiple languages and formats across India's diverse content ecosystem, while simplifying and eliminating redundant practices
• Streamline business and technology solutions that strengthen our partnerships while advancing our services
• Work effectively in a team environment and cross-functionally with Prime Video Catalog technology teams, engineers, business teams, analytics, and product

Basic qualifications

- Bachelor's degree or equivalent
- 7+ years of account management, project or program management or buying experience, or MBA
- Experience communicating results to senior leadership, or experience in building financial and operational reports/data sets that inform business decision-making
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and growing relationships with internal and external partners
- Experience managing multiple projects, prioritizing, planning, and managing time
- Can work proactively and independently, meet deadlines, and deliver on projects and tasks
- Experience negotiating with internal and external stakeholders

Preferred qualifications

- Master's degree or above in management, business administration, economics, engineering, marketing
- Knowledge of digital video landscape, including solid understanding of digital video distribution technologies
- Experience in analyzing data to drive decisions
- Experience delivering results for large, cross-functional initiatives/projects
- Experience in the entertainment industry
- Experience building and maintaining relationships with business partners

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr. Partner Operations Manager, Prime Video at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr. Partner Operations Manager, Prime Video is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, MH, Mumbai.
The job was posted on October 25, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Partner ManagementSupply ChainData AnalysisRelationship Management

Questions you could be asked

Tell me about a project where partner management was part of your work. What did you do?
Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where relationship management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Partner Management, Supply Chain, Data Analysis, and Relationship Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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