Sr. Program Manager, Abuse Prevention

Amazon is hiring a Sr. Program Manager, Abuse Prevention in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Level classifies it as a senior role.
Level lists 20,000+ other open roles at Amazon.
The role was posted in the last few days.

AI in this role

As a Senior Program Manager, you will own multiple cost reduction programs for Amazon India such as buyer and seller abuse and misuse prevention. You will be responsible for managing requirements, tracking metrics, and identifying and executing initiatives to keep those metrics under control across various Amazon India stakeholder teams.

You will collaborate cross-functionally to design strategies, establish goals and monitor progress regularly. Your program management and analytical skills will help optimize processes, identify emerging opportunities of cost reduction and abuse Modus Operandi (MOs), and benchmark our performance.

If you have extensive experience driving large scale programs across functions, managing stakeholder expectations, and continually identifying defects and and their solutions through data-driven insights, this is the ideal position for you to make a significant impact at Amazon's scale.

Key job responsibilities
As a Senior Program Manager, you will be responsible for managing our returns and concessions cost reduction and abuse prevention programs for India. In this role, you will:

- Lead the efforts to reduce policy and process defects and associated abuse to reduce cost of returns and concessions

- Run cross-functional product and program mechanisms across business, product, and tech stakeholders

- Streamline cross-functional collaboration to establish program goals, KPIs, and track progress at regular intervals. Identify potential blockers upfront and find solutions.

- Manage the roadmaps and publish quarterly updates on achievements and learnings.

Basic qualifications

- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of program or project management experience
- 5+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- MBA in management, business administration, economics, engineering, marketing

Preferred qualifications

- Knowledge of general AI tools

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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How we rate this

Sr. Program Manager, Abuse Prevention at Amazon rates 34 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.