AmazonSr. Program Manager, Selling Partner Trust
Amazon is hiring a Sr. Program Manager, Selling Partner Trust in Seattle, United States. It pays $116k-$160k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- Level classifies it as a senior role.
- Level lists 20,000+ other open roles at Amazon.
- The role was posted in the last few days.
AI in this role
Key job responsibilities
Program Leadership & Delivery
- Lead a portfolio of cross-functional programs delivering scalable technology and seller-facing experiences that improve how sellers manage their account health
- Drive programs from planning through delivery across engineering, product, and operations teams, ensuring clear milestones, dependencies, and accountability
- Identify and resolve gaps and dependencies across business, operations, and technical disciplines
- Drive closure on complex, debated topics and cross-functional conflicts
Strategic Planning & Executive Communication
- Contribute to SPT strategic planning, shaping how technology and experience investments are prioritized
- Develop planning artifacts including PR/FAQs, Three Year Vision (3YV), Quarterly Business Reviews (QBR), and OP1 documentation
- Write executive-level documents for senior leadership (VP/SVP) highlighting program progress, risks, and outcomes
- Oversee goal-setting and update processes across programs, ensuring aligned goals and accountability
Scale & Stakeholder Management
- Lead process-improvement initiatives that reduce manual overhead and scale account-health capabilities
- Partner with cross-functional teams to deliver measurable impact on seller account-health outcomes
- Manage stakeholder relationships across multiple levels of leadership up to VP level
About the team
Our team’s North Star vision is to support and protect seller business continuity so they can confidently invest in growing with Amazon. To achieve this vision, our strategy focuses on three interconnected areas: (1) Governance – ensuring Amazon enforcements are accurate, predictable, and only taken when necessary; (2) Seller Experience – providing transparent, actionable information coupled with efficient remediation pathways so Sellers can restore business operations quickly and independently; and (3) Support – providing Sellers with the support when issues arise and in a way that clearly demonstrates Amazon’s commitment to their business.
Basic qualifications
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience writing strategy documents for executive audiences with clear recommendations in the midst of ambiguity
- Experience leading and interacting with cross-functional teams
- Experience with end-to-end ownership of major project deliverables
- Bachelor's degree or equivalent in English, communications, technical writing, or a related field, or comparable job experience
Preferred qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- MBA, or Advanced degree
- Experience working with global teams and diverse partners
- Experience in creating process improvements with automation and analysis
- Experience with AI/ML technologies
- Experience in mentoring, leading and coaching
- Understanding of automation technologies and Gen AI capabilities
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually
How we rate this
Sr. Program Manager, Selling Partner Trust at Amazon rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Get new operations jobs by email
One email a week, each job rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free.
Similar roles
Operations roles that involve little AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step