Sr. Technical Account Manager, Enterprise Support - Saudi Arabia

Amazon is hiring a Sr. Technical Account Manager, Enterprise Support - Saudi Arabia in Riyadh, Saudi Arabia. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include AWS, Cloud Computing and AI ML.
Level classifies it as a senior role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Senior Technical Account Manager at AWS supporting enterprise customers with cloud strategies across compute, storage, and AI/ML technologies.

AWSCloud ComputingAI ML

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS)? At AWS Enterprise Support we're looking for a Sr. Technical Account Manager (TAM) to influence the largest enterprises in the world to gain the best value and service from AWS. In the role you will support our customers' creative and transformative spirit of innovation across technology areas such as Compute, Storage, Database, Big Data, AI/ML, Networking, Serverless, and more. You will have the opportunity to be the technical leader to large enterprises while being their advocate and 'voice of the customer' to AWS product teams.

As a Senior TAM you will craft and execute technical cloud strategies to drive customers adoption and use of AWS services. Your technical acumen and customer-facing skills will enable you to effectively represent AWS at our customer, and drive discussions with senior leadership regarding operational excellence cloud maturity support and risk management.

You will provide advocacy and strategic technical guidance to plan and build solutions using best practices and proactively keep the customers AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges and help them achieve the greatest value from AWS.

The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation come join us!

Key job responsibilities
• You'll build solutions provide technical guidance and advocate for the customer * Ensure AWS environments remain operationally healthy whilst reducing cost and complexity * Develop trusting relationships with customers understanding their business needs and technical challenges * Using your technical acumen and customer obsession you'll drive technical discussions regarding incidents trade-offs and risk management * Consult with a range of partners from developers through to C-suite executives * Collaborate with AWS Solutions Architects Business Developers Professional Services Consultants and Sales Account Managers * With a bias for action you'll proactively find opportunities for customers to gain additional value from AWS * Provide detailed reviews of service disruptions monthly and quarterly metrics detailed pre-launch planning * Solve a variety of problems across different customers as they migrate their workloads to the cloud

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

- 5+ years of design/implementation/operations/consulting with distributed applications experience
- 5+ years of technical engineering experience

Preferred qualifications

- Experience in a 24x7 operational services or support environment
- Experience in internal enterprise or external customer-facing environment as a technical lead

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr. Technical Account Manager, Enterprise Support - Saudi Arabia at Amazon rates 25 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr. Technical Account Manager, Enterprise Support - Saudi Arabia is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in SA, Riyadh.
The job was posted on September 15, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

AWSCloud ComputingAI ML

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What's a project where you used AWS hands-on?
Walk me through how you've used Cloud Computing in your day-to-day work.
What are the limits of AI ML that you've run into, and how did you work around them?

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