Sr. Technical Program Manager, Global Operations Enterprise Services Tech

Amazon is hiring a Sr. Technical Program Manager, Global Operations Enterprise Services Tech in Mexico City, Mexico. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions program management, data governance and api design among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Drive the end-to-end program strategy and technical roadmap for an enterprise data governance layer within a construction management platform.

program-managementdata-governanceapi-design

We are seeking a self-motivated, highly experienced Technical Program Manager to join our engineering organization and drive the development of a critical new module within our large-scale construction management product. This role sits at the intersection of Software & Data engineering and complex program delivery, directly shaping how technology transforms the planning, execution, and governance of construction operations across the enterprise.

You will own the end-to-end program strategy for our AI-powered data governance layer and application integration roadmap. The governance layer includes the Site Registration Service; a foundational component that establishes a single system of record for every physical site we operate, eliminating fragmentation across multiple source systems. You will partner closely with engineering leads, product managers, and cross-functional stakeholders to define the technical roadmap, manage dependencies across distributed teams in Mexico and Austin, and ensure seamless integration with existing system capabilities that power facility planning, project tracking, and build execution worldwide. You will be the driving force behind delivering this at scale, aligning engineering efforts with business priorities and redefining how teams plan, coordinate, and make decisions.

Key job responsibilities

Own end-to-end program strategy and delivery for the data governance layer, including the Site Registration Service as its foundational location component, from roadmap definition through production launch at enterprise scale.

Drive the application integration roadmap: sequence system connections, define cut-over criteria, and manage rollback plans.

Coordinate across source system-owning teams and resolve conflicts when teams have competing priorities.

Define and deliver Gate milestones with measurable quality targets and drive remediation when targets are not met.

Manage dependencies across distributed engineering teams in Mexico and Austin, ensuring sprint velocity and unblocking engineers in real time.

Partner with principal engineers on architecture decisions (persistence models, API design) and represent program constraints in technical design reviews.

Drive the technical roadmap for the governance layer, aligning engineering efforts with business priorities across facility planning, project tracking, and build execution.

Own cross-functional stakeholder alignment: run recurring forums with system owners, surface blockers early, escalate when teams are not meeting commitments, and maintain delivery cadence without positional authority.

Identify and automate repeatable program management work, maximizing time spent on cross-org coordination and judgment-intensive decisions.

Deliver business reviews to senior leadership with clear status, risks, and decisions needed.

Basic qualifications

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr. Technical Program Manager, Global Operations Enterprise Services Tech at Amazon rates 30 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr. Technical Program Manager, Global Operations Enterprise Services Tech is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in MX, DIF, Mexico City.
The job was posted on August 7, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementData GovernanceAPI Design

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where data governance was part of your work. What did you do?
Tell me about a project where api design was part of your work. What did you do?

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List these exact terms on your resume: Program Management, Data Governance, and API Design. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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