AmazonSr Technical Program Manager, Product Knowledge
Amazon is hiring a Sr Technical Program Manager, Product Knowledge in Seattle, United States. It pays $149k-$201k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- Level classes it as a senior role.
- Amazon has 21,000+ other open roles on Level.
- Posted in the last few days.
AI in this role
Key job responsibilities
Own end-to-end program delivery for selection ingestion and categorization initiatives — from strategy definition and requirements gathering through technical design, implementation, launch, and post-launch measurement of business impact, including programs that leverage AI/ML to automate and scale product knowledge operations
Drive cross-functional collaboration between engineering, ontology, applied science, fulfillment, and business teams across the ingestion stack — aligning priorities, resolving dependencies, and ensuring teams deliver cohesively against shared milestones
Provide regular updates to senior leadership on program status, risks, and impact — including written narratives, business reviews, and executive briefings that connect technical progress to business outcomes
Influence product roadmaps using data-driven frameworks — leveraging catalog health metrics, ingestion funnel data, categorization accuracy signals, and AI/ML model performance insights to prioritize the highest-impact initiatives
Identify and remove blockers to help teams move quickly — proactively surfacing risks, escalating cross-team dependencies, and driving resolution so programs stay on track
Improve how we track goals, status, and business metrics — building mechanisms, dashboards, and reporting cadences that give the team and leadership clear visibility into progress, outcomes, and AI model effectiveness
Mentor peers and evangelize product knowledge and categorization solutions across Amazon — sharing best practices, driving adoption of scalable approaches, and raising the bar on program management within the organization
A day in the life
As a Senior Technical Program Manager (TPM) on our team, you'll lead programs that directly impact how selection enters and is categorized in Amazon's catalog. You'll collaborate with Ontology Managers, Software Development Managers, knowledge builders, and partner teams across the ingestion and fulfillment stack to deliver solutions that unblock selection at scale. You'll also build strategic partnerships across Amazon — working with retail businesses, operations, listing partners, and fulfillment teams to translate business needs into technical solutions that keep the catalog accurate and complete.
Basic qualifications
- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
- Experience developing and executing/delivering product and technical roadmaps
- Experience building and evaluating system-level technical design
Preferred qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience in software development
- Experience in e-commerce product listing & catalog
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
How we rate this
Sr Technical Program Manager, Product Knowledge at Amazon rates 27 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
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