Level

Aircall

Staff Software Engineer

Aircall is hiring a Staff Software Engineer in Paris, France. Level rates it ; you can apply on Aircall.

Level's read on this job

  • Little AI ●○○○ is how Level rates this software engineer role: aI is not part of the work.
  • The posting mentions Node.js, TypeScript and AWS among its tools and skills.
  • Level classes it as a senior role.
  • Aircall has 76 other open roles on Level.

AI in this role

Staff Software Engineer needed to design resilient backend services on AWS using Node.js and TypeScript, supporting communication tools.

nodejstypescriptawscrm
software-architecturedevopsbackend
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
We are looking for an engaged and passionate Staff Engineer to join our growing engineering department and be a technical leader across our engineering teams.   As a Staff Engineer, you will be responsible for driving influence across teams and domains, leading solution delivery on cross-functional and strategic initiatives, and serving as a technical leader within the engineering organization. You will ensure the set quality standards and drive the adoption of best practices in architecture, security, and DevOps.   Quality, excellence, and agility drive our delivery processes and you will help us level these up. Using NodeJS and Typescript back-end stacks, appropriate for each requirement, but always hosted on AWS, we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E-Commerce, …).  

How we rate this

Staff Software Engineer at Aircall rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Software ArchitectureDevOpsBackendNode.jsTypeScriptAWSCRM

Also common in software engineer jobs at this level

Pay

Typical software engineer job
$168k

This posting doesn't list pay. Use the typical software engineer figure when pay comes up. See software engineer jobs

Questions you could be asked

  1. Tell me about a project where software architecture was part of your work. What did you do?
  2. Tell me about a project where devops was part of your work. What did you do?
  3. Tell me about a project where backend was part of your work. What did you do?
  4. What's a project where you used Node.js hands-on?
  5. Walk me through how you've used TypeScript in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Software Architecture, DevOps, Backend, Node.js, and TypeScript. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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