Level

ING

Strategy & Business Management Lead

ING is hiring a Strategy & Business Management Lead. Level rates it ; you can apply on Level.

AI in this role

Strategy & Business Management Lead to drive strategic execution, transformation, and performance management across the retail organization.

strategic-planningbusiness-managementtransformationgovernance

Strategy & Business Management Lead

Shape Strategy. Drive Transformation. Create Impact.

Are you a strategic leader who thrives on turning vision into measurable business outcomes? Do you enjoy partnering with senior executives, steering performance, and driving enterprise-wide transformation?

We are looking for a Strategy & Business Management Lead to play a pivotal role in driving strategic execution, business performance, transformation delivery, and governance across our Retail organization. In this highly visible leadership role, you will work closely with senior stakeholders across countries, global teams, and operational hubs to translate strategy into action and deliver meaningful business impact.  

What You'll Do

As our Strategy & Business Management Lead, you'll be responsible for shaping and accelerating the organization's strategic agenda through:

  • Leading strategic planning, target setting, and business performance management.
  • Driving productivity, efficiency, and transformation initiatives that create sustainable value.
  • Steering financial planning, budgeting, forecasting, and investment prioritization activities.
  • Monitoring organizational performance through KPIs, dashboards, and executive reporting.
  • Preparing executive-level presentations, business reviews, and decision-making materials.
  • Partnering with senior leaders across countries, hubs, and global functions to align priorities and deliver results.
  • Leading governance forums, tracking key decisions, and ensuring successful execution of strategic initiatives.
  • Supporting organizational design, workforce planning, and operating model optimization.
  • Leading a team of business management professionals focused on governance, performance management, strategic planning, and transformation coordination.

What Makes This Role Exciting

  • Partner directly with senior executives and influence high-impact business decisions.
  • Drive large-scale transformation and organizational change initiatives.
  • Work in a complex international environment with exposure to global stakeholders.
  • Lead strategic programs that improve customer outcomes, operational excellence, and business performance.
  • Take ownership of critical business management processes that shape the future direction of the organization.

What We're Looking For

We're seeking a leader who combines strategic thinking with strong execution capabilities.

Required Qualifications

  • Proven experience in Strategy, Business Management, Transformation, Corporate Planning, COO, Consulting, or related leadership roles.
  • Strong business acumen with the ability to connect strategy, operations, and financial performance.
  • Experience in business performance management, financial planning, portfolio governance, and executive reporting.
  • Exceptional analytical and problem-solving skills with the ability to convert complex data into actionable insights.  
  • Excellent stakeholder management and influencing capabilities, particularly with senior leaders.
  • Strong written and verbal communication skills, including executive-level presentation development.
  • Ability to manage multiple priorities and deliver results in a fast-paced environment.
  • Excellent English communication skills.

Preferred Qualifications

  • Experience within banking, financial services, operations, risk, transformation, or related industries.
  • Exposure to complex multinational or matrixed organizations.

Who Will Thrive Here?

This role is ideal for strategic leaders, management consultants, business transformation professionals, corporate planning experts, COO office leaders, and senior business managers who are passionate about driving enterprise-wide impact and influencing organizational direction.

Diversity, Equity & Inclusion

We are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe diversity strengthens our teams, drives innovation, and helps us better serve our customers and communities.

 

How we rate this

Strategy & Business Management Lead at ING rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Strategic PlanningBusiness ManagementTransformationGovernance

Questions you could be asked

  1. Tell me about a project where strategic planning was part of your work. What did you do?
  2. Tell me about a project where business management was part of your work. What did you do?
  3. Tell me about a project where transformation was part of your work. What did you do?
  4. Tell me about a project where governance was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Strategic Planning, Business Management, Transformation, and Governance. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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