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Amazon

System Development Engineer, Amazon Fulfillment Technologies Support (AFTS)

Amazon is hiring a System Development Engineer, Amazon Fulfillment Technologies Support (AFTS) in Bellevue, United States. It pays $99k-$160k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • The posting mentions Perl, Ruby and C among its tools and skills.
  • Level classes it as a mid-level role.
  • Amazon has 21,000+ other open roles on Level.

AI in this role

Troubleshoot, maintain, and develop automated support tools for Amazon fulfillment software applications and infrastructure.

perlrubycjavasqlaws
devopstroubleshootingautomationsoftware-maintenancemonitoring
The Platform Engineering & Support Services is looking for a DevOps engineer who will join the team which supports all software application responsible for shipment, item availability, customer promises, shipment optimization and other functions related to fulfillment services process.

Your problem resolving skill will benefit customers directly, ensuring Amazon able to meet all its commitments to our customers. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges, build and develop tools which will automate daily operational activities. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.

Key job responsibilities
Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.

The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

Travel up to 10% to Fulfillment Centers within the US.

A day in the life
A typical day on our team involves collaborating with other engineers to deploying software through our large automated systems, and operationally supporting your newly deployed software. You will seek out new approaches to automate fixes for operational issues, use AWS services to solve design problems, and engage other internal teams to integrate your applications with theirs.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.

Platform Engineering & Services
AFT’s Platform Engineering & Services team leverages data, process improvement, and innovative technologies to provide comprehensive engineering excellence services/solutions across AFT’s product portfolios.

Basic qualifications

- Experience in automating, deploying, and supporting infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix

Preferred qualifications

- Experience with CI/CD pipelines build processes

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, WA, Bellevue - 99,100.00 - 160,000.00 USD annually

How we rate this

System Development Engineer, Amazon Fulfillment Technologies Support (AFTS) at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

DevOpsTroubleshootingAutomationSoftware MaintenanceMonitoringPerlRubyC

Questions you could be asked

  1. Tell me about a project where devops was part of your work. What did you do?
  2. Tell me about a project where troubleshooting was part of your work. What did you do?
  3. Tell me about a project where automation was part of your work. What did you do?
  4. Tell me about a project where software maintenance was part of your work. What did you do?
  5. Tell me about a project where monitoring was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: DevOps, Troubleshooting, Automation, Software Maintenance, and Monitoring. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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