TEAM LEAD

Amazon is hiring a TEAM LEAD in Mumbai, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions MS Office, Excel and team management among its tools and skills.
Level classes it as a lead role.
Amazon has 20,000+ other open roles on Level.
Posted within the past week.

AI in this role

Lead daily shift operations, monitor team productivity and safety, and execute training plans in a fulfillment center.

MS OfficeExcel

team-managementshift-operationssafety-auditingprocess-monitoring

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun
Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Job Deliverables:
· Daily Management of shift:
o Administrative management of associates
o Job allocation to associates
o Monitoring and mentoring of associates on productivity, quality and safety.
o Monitor status of counts and problem solve queues
· Responsible for shift quality and associated action plans
· Preparing and implementing training and development plans for associates
· Conduct a 4M and 5S audit for the respective work stations on a daily basis
· Stand-in for Area Manager.

Key job responsibilities
Job Deliverables:
· Daily Management of shift:
o Administrative management of associates
o Job allocation to associates
o Monitoring and mentoring of associates on productivity, quality and safety.
o Monitor status of counts and problem solve queues
· Responsible for shift quality and associated action plans
· Preparing and implementing training and development plans for associates
· Conduct a 4M and 5S audit for the respective work stations on a daily basis
· Stand-in for Area Manager.

Basic qualifications

- Bachelor's degree
- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
- Experience with Microsoft Office products and applications
- Experience with Excel

Preferred qualifications

- Speak, write, and read fluently in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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How we rate this

TEAM LEAD at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

TEAM LEAD is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, MH, Mumbai.
The job was posted on November 6, 2026.
Seniority: lead.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Team ManagementShift OperationsSafety AuditingProcess MonitoringMS OfficeExcel

Questions you could be asked

Tell me about a project where team management was part of your work. What did you do?
Tell me about a project where shift operations was part of your work. What did you do?
Tell me about a project where safety auditing was part of your work. What did you do?
Tell me about a project where process monitoring was part of your work. What did you do?
Walk me through how you've used MS Office in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Team Management, Shift Operations, Safety Auditing, Process Monitoring, and MS Office. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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