Team Lead, Existing Seller Management

Amazon is hiring a Team Lead, Existing Seller Management in São Paulo, Brazil. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Level classes it as a lead role.
Amazon has 21,000+ other open roles on Level.
Posted in the last few days.

AI in this role

Amazon is seeking a dynamic and motivated Team Lead (Level 5) to join the Brazil team as part of the Existing Seller Management (ESM) business. The ESM TL will be responsible for managing a team that builds and defines a 1:1 fulfillment and account-management strategy for sellers on Amazon.com.br. Their team will be the primary point of contact for these companies throughout the entire sales and account-growth process.

The ESM TL will be in charge of designing and executing scalable methodologies to reach broad groups of sellers and help them improve their account management across FBA, Seller Flex, and Easy Ship. Specifically, this individual will be responsible for identifying and building relationships with key decision-makers within the senior management and executive teams of prospective accounts, as well as with internal stakeholders and cross-functional teams, to create and present compelling Amazon solutions that meet and exceed customer requirements.

The successful candidate will lead a team of account managers, set the strategic direction for their module, drive seller growth through data-informed decisions, and operate with a high degree of autonomy and ownership in an ambiguous, fast-paced environment.

Key job responsibilities
Own the team's strategy, keeping it aligned with what's best for sellers, for the business, and with 3P's broader goals.
Set and cascade team goals, defining targets for the account managers and tracking performance against them.
Work closely with account managers day-to-day to unblock sellers and remove obstacles that get in the way of hitting targets.
Build processes, mechanisms, and clear paths that help account managers do their work and scale the team's results.
Partner with BI to identify and resolve reporting inconsistencies, ensuring the team operates on accurate, reliable data.
Prioritize and manage the team's seller pipeline, redistributing effort where it drives the most impact.
Partner with fulfillment program stakeholders (FBA, Seller Flex, Easy Ship) to align priorities and resolve cross-team dependencies.
Act as the escalation point for complex issues, driving them to resolution with internal teams.
Drive innovation to improve customer experience, scale the business non-linearly, and strengthen seller relationships.
Work cross-functionally with operational teams, program teams, and category leaders to establish and optimize the right processes.
Lead, coach, and develop the team of account managers, driving performance through data-informed decisions.

Basic qualifications

- Experience managing teams
- Experience analyzing data and best practices to assess performance drivers
- Experience in sales
- Speak, write, and read fluently in English

Preferred qualifications

- Using SQL to extract and manipulate data experience
- B2B industry service delivery experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Team Lead, Existing Seller Management at Amazon rates 25 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.