Team Lead - Invoice to Pay, Ahmedabad (India)

Description

Qatar Airways is looking for experienced staff to join our Invoice to Pay (I2P) team as Team Lead to drive its Global Business Services (GBS) operations in Ahmedabad, India.

The position will be responsible for overall delivery of I2P sub-processes ensuring seamless service delivery, maximum stakeholder satisfaction and effective people management.

• Own the delivery of I2P sub-processes as per defined SLAs & KPIs

• Review and approve transactions processed by I2P Accountants

• Ensure timely and accurate processing of supplier invoices, payments, coding, reconciliations & month end activities

• Daily tracking of invoice volumes and individual productivity for I2P sub-process

• Collate justifications for outstanding items in Invoice ageing reports & prepayment reports

• Verifying compliance of invoice processing with foreign tax and other local regulations

• Connect with Fuel Optimization & Fuel Procurement division to resolve fuel related matters for controlling fuel uplift payments,

• Support, escalate and lead dispute resolution issues and coordinate with stakeholders

• Resolve escalated queries, outstanding items with line departments and escalate unresolved cases to Manager with resolution within SLA

• Highlight and escalate any process gaps, vendor master data related issues, local and foreign regulation issues, etc.

• Adherence to company guidelines & SOP’s

• Ensure accuracy of the Supplier Master data to minimize processing errors

• Maintaining periodic dashboard including I2P KPI, data analysis, score cards and processing metrics

• Support internal & external audit

• Establish the department or teams objectives and priorities to align with and support business objectives. Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.

• Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualification

• Bachelor’s or Master’s in Finance / Accounting / ICWA with minuimum 3 years of job related experience

• Prior work exposure of work experience in I2P / Procure to Pay / Accounts Payable processes along with good working knowledge of Oracle ERP, or exposure to ERP systems such as JD Edwards, Microsoft AX, Business Central, CRMs, Vendor Reconciliation Systems, Dashboards, and reporting (e.g. Tableau, Power BI), Bank portals, OCRs, etc.

• Min. 2 years exposure as team lead in a Global Business Service organization will be preferred

• Prefer candidates from Airline, Cargo, Catering, Tourism, Ground Handling, Retail, Food & Beverage etc. sector

• Excellent analytical and problem-solving skills

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.