Technical Account Manager, Amazon Fuse
Amazon is hiring a Technical Account Manager, Amazon Fuse in Tokyo, Japan. Level rates it ; you can apply on Amazon.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include technical account management, partner management and project management.
- Level classifies it as a mid-level role.
- Level lists 20,000+ other open roles at Amazon.
AI in this role
Technical Account Manager to drive partnerships and product distribution for Amazon subscription services and mobile applications in Japan.
We are seeking a Technical Account Manager to manage partner launch milestones, technical requirements gathering, driving engagement between our Telecom and Mobile OEM partners and various Amazon teams to launch and grow distribution of Amazon subscription Services and Mobile Applications.
A successful candidate will have 2+ years experience working with internal business, engineering and product teams to deliver scalable product solutions at a global level, have excellent program and project management skills and be proficient in translating business requirements into technical requirements, roadmap prioritization, milestone management and a strong will to deliver results are critical skills for this role.
To be successful in this role, you will need to be a self-directed innovator accustomed to working in new territory, a communicator able to influence and motivate teams to action; and a problem solver who can drive immediate resolutions.
The position is based in Tokyo (JP), the candidate will work with accounts across Japan and APAC.
Key job responsibilities
- Manages assigned enterprise accounts including major business partners with significant impact.
- Responsible for managing day-to-day Technical, operational and project launch related activities (Technical Project kick-off, Solution design, HLD closure, Amazon systems on-boarding, milestone tracking, wholesale subscription and preload application delivery support, data tracking and reporting, supporting all operational components of our mobile partnerships
- Creates and leads meetings with enterprise partners and internal stakeholders regarding variety of Amazon’s apps and services
- Own the pre and post-launch operational and technical account management of multiple partners across multiple geographic locations.
- Identify and drive improvements in Amazon products on behalf of assigned partners and acts as a primary stakeholder in helping to provide requirements and use-cases to Amazon product teams
- Facilitates incident, problem and change management directly on behalf of enterprise business partners
At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.
About the team
The Amazon Fuse team creates convenience for our customers to experience Amazon services wherever they are by acquiring partner distribution for Amazon Subscriptions (e.g., Prime, Prime Video, Amazon Music Unlimited) and mobile applications (e.g., Shopping, Video, Music, Kindle, Audible etc.) around the world.
Basic qualifications
- Experience communicating effectively with senior leadership
- Experience in English-language communication skills, both written and verbal
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Speak, write, and read fluently in Japanese
- Experience in defining and implementing process improvement initiatives using data and metrics
Preferred qualifications
- Knowledge of cloud computing concepts
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we rate this
Technical Account Manager, Amazon Fuse at Amazon rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where technical account management was part of your work. What did you do?
- Tell me about a project where partner management was part of your work. What did you do?
- Tell me about a project where project management was part of your work. What did you do?
- Tell me about a project where mobile applications was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Technical Account Management, Partner Management, Project Management, and Mobile Applications. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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