Technical Account Manager, Strategic Industries

Amazon is hiring a Technical Account Manager, Strategic Industries in Tokyo, Japan. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions AWS, GenAI and Machine learning among its tools and skills.
Level classes it as a senior role.
Amazon has 21,000+ other open roles on Level.

AI in this role

Acts as a trusted technical advisor for Fortune 100-200 companies driving cloud adoption and digital transformation initiatives on AWS.

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cloud-architectureenterprise-supporttechnical-advisorystakeholder-management

As a Technical Account Manager (TAM) supporting AWS Enterprise Support's Strategic Industries segment, you will be a trusted technical advisor to Fortune 100-200 companies that are recognized as global industry pioneers and market leaders. You will play a pivotal role in driving innovation and digital transformation initiatives across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more.

This strategic position goes beyond traditional technical support - you will serve as the primary technical strategist and 'voice of the customer' for some of the world's most influential organizations. Working with these industry titans requires exceptional technical acumen, strategic thinking, and the ability to navigate complex enterprise environments.

Within the Enterprise Support team, you will be instrumental in ensuring the success of these market-leading customers in developing and scaling mission-critical applications and services on the AWS platform. As a strategic expert, you will provide executive-level guidance throughout the customer's AWS journey, architecting solutions that drive industry-wide innovation and set new standards for cloud adoption.

Key job responsibilities
Your responsibilities will include:

Delivering strategic technical guidance that aligns with the customer's business objectives and industry-specific challenges
Advising on enterprise-scale architecture decisions and cloud transformation strategies
Supporting mission-critical project planning and launches
Resolving complex operational challenges that could impact industry-leading operations
Providing proactive recommendations and risk mitigation strategies throughout the entire cloud adoption lifecycle
Engaging with senior technical and business stakeholders to drive strategic initiatives

This role requires deep technical expertise combined with the ability to influence and drive change at the highest levels of global organizations that shape their respective industries.

About the team
Enterprise Support Strategic Industries includes strategic accounts and seven industry business units across the global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive. Strategic Industries customers consists of Fortune 100 - 200 companies that are considered “Industry Movers and Leaders” across the world. The strategic accounts within Strategic Industries are visionaries who leverage the cloud to drive growth strategies. Strategic accounts are not just large AWS customers, they are collaborative partners who seek to drive innovation and shape the future of cloud services.

Basic qualifications

- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Business level both Japanese skill and English skill
- Experience in internal enterprise or external customer-facing environment

Preferred qualifications

- Experience with AWS services or other cloud offerings
- experience in working with overseas stakeholders.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Technical Account Manager, Strategic Industries at Amazon rates 25 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Technical Account Manager, Strategic Industries is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in JP, 13, Tokyo.
The job was posted on October 2, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Cloud ArchitectureEnterprise SupportTechnical AdvisoryStakeholder ManagementAWSGenAIMachine learningServerless

Questions you could be asked

Tell me about a project where cloud architecture was part of your work. What did you do?
Tell me about a project where enterprise support was part of your work. What did you do?
Tell me about a project where technical advisory was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Walk me through how you've used AWS in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Cloud Architecture, Enterprise Support, Technical Advisory, Stakeholder Management, and AWS. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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