Technical Consultant, MEC Team - Mining, Energy, Commercial

Amazon is hiring a Technical Consultant, MEC Team - Mining, Energy, Commercial in Perth, United States. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions AWS, cloud computing and technical support among its tools and skills.
Level classes it as a senior role.
Amazon has 21,000+ other open roles on Level.

AI in this role

Provide technical account management and guidance for enterprise customers building applications on the AWS cloud platform.

aws

cloud-computingtechnical-supportaccount-managemententerprise-architecture

AWS helps our customers build, operate and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.

You have demonstrable experience in providing operational best practice guidance in two of the following technical domains: Compute, Storage, Networking, Databases, DevOps, Big Data and Analytics, Security, Applications Development. You have internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or another similar technical role another similar technical role is highly preferred

Key job responsibilities
Every day will bring new and exciting challenges on the job while you:

Act as a single point of contact to Enterprise Accounts
Understand your customers outcomes and business goals
Make AWS service improvement recommendations that fit with your customer strategy and architecture
Evaluate, analyze and present periodic reviews of operational performance to customers
Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
Champion and advocate for customer requirements within AWS (e.g. feature request)
Participate in customer requested meetings (onsite or via phone)
Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
Share knowledge and innovate with some of the leading technologists around the world
Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS.

A day in the life
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Basic qualifications

- 3+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Bachelor's degree

Preferred qualifications

- Experience with AWS services or other cloud offerings
- Experience in internal enterprise or external customer-facing environment as a technical lead

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Technical Consultant, MEC Team - Mining, Energy, Commercial at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Technical Consultant, MEC Team - Mining, Energy, Commercial is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in AU, WA, Perth.
The job was posted on October 15, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Cloud ComputingTechnical SupportAccount ManagementEnterprise ArchitectureAWS

Questions you could be asked

Tell me about a project where cloud computing was part of your work. What did you do?
Tell me about a project where technical support was part of your work. What did you do?
Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where enterprise architecture was part of your work. What did you do?
Walk me through how you've used AWS in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Cloud Computing, Technical Support, Account Management, Enterprise Architecture, and AWS. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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