Technical Leader, Software Development

Note: This is a remote Canada based role, requiring work within the Pacific Coast Time Zone. Preference will be given to the candidates from the Pacific time-zone locations. 

Meet the Team 

Join Cisco’s Splunk engineering organization and help shape the next generation of data ingestion monitoring. Our team builds a production monitoring solution that helps Splunk Cloud customers understand the health and performance of their data ingestion pipelines through dashboards, intelligent alerts, and proactive diagnostics.

 
We’re continuing to expand the product with new features and AI-powered capabilities while evolving it into a broader monitoring platform for the Data Management organization. You’ll have the opportunity to influence technical direction, contribute to strategic initiatives across the organization, and build integrations that extend the platform’s capabilities. Working alongside engineers, architects, and cross-functional teams, you’ll solve complex engineering challenges and create solutions that scale across Splunk Cloud customers. 

Your Impact 
As a Technical Leader, Software Development, you’ll be a hands-on technical lead responsible for designing and delivering scalable backend services while helping shape the evolution of Splunk’s ingest monitoring platform. Your work will directly contribute to product innovation, operational reliability, and broader engineering initiatives. 

• Design and build scalable backend services and APIs on Splunk Cloud Platform, supporting customers with diverse data ingestion volumes and performance requirements.

• Drive technical execution by partnering with engineers, engineering managers, and architects to define solutions, resolve engineering challenges, and deliver reliable features.

• Develop new monitoring and AI-powered capabilities, including proactive issue detection, intelligent diagnostics, and automated remediation to improve data ingestion health and reliability.

• Shape the evolution of the monitoring platform by building integrations and contributing to cross-organizational initiatives involving metrics, events, logs, and traces.

• Ensure production reliability through troubleshooting, incident resolution, and participation in a scheduled 24/7 on-call rotation, supporting service availability and operational commitments.

Success in this role means delivering scalable, reliable engineering solutions, contributing to the platform’s continued evolution, and making a measurable impact on customer experience and engineering outcomes. 

Minimum Qualifications 

• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field and 8+ years of relevant software engineering experience; or a master’s degree and 6+ years; or a PhD and 3+ years of relevant experience.

• Experience designing, developing, and operating backend services or applications in a public cloud environment such as AWS, Azure, or Google Cloud.

• Experience architecting or developing scalable distributed systems, including designing for performance, reliability, and high-volume workloads.

• Hands-on software development experience building backend applications, services, or APIs using Python, Go, or Java. 

• Experience providing technical leadership on software engineering projects, including system design, technical decision-making, and guiding implementation or delivery.

Preferred Qualifications 

• Experience developing or operating production SaaS platforms, including observability, monitoring, incident response, or service reliability practices.

• Experience with Splunk, log analytics, telemetry pipelines, data ingestion systems, or similar large-scale data platforms.

• Full-stack development experience, including building web applications or user interfaces using React or similar JavaScript frameworks.

• Experience designing or implementing AI-powered capabilities, automated diagnostics, remediation workflows, or intelligent operational tooling.

• Experience using AI-assisted development tools or coding agents to support software engineering, testing, troubleshooting, or developer productivity.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.