Technical Program Manager - System Behavior Analysis

Zoox is hiring a Technical Program Manager - System Behavior Analysis in Foster City, United States. It pays $171k-$219k a year and Level rates it ; you can apply on Zoox.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions technical program management, data analysis and sql among its tools and skills.
Level classes it as a mid-level role.
Zoox has 224 other open roles on Level.

AI in this role

Technical Program Manager for System Behavior Analysis managing triage of autonomous driving events, software issues, and related automation tooling.

technical-program-managementdata-analysissqlautomationcross-functional-leadership

Zoox is building a full-stack autonomous mobility solution from the ground up. The System Behavior Analysis team is the front line for triage of driving events and software issues from our vehicle fleet and large-scale simulation, turning that data into engineering signal.

As the Technical Program Manager for System Behavior Analysis, you will sit in our Platform SW Integration organization and treat triage as a systems and data problem. Triage sits in the middle of a larger loop, from the fleet and simulation through engineering fixes to validation and release. You will partner with software development, software integration, QA, safety, product, vehicle operations and the Program Management Office.

In this role, you will:

Drive triage accuracy and routing. Run the triage reviews that get defects, high-severity live-service issues and safety-critical events accurately classified and routed to the downstream teams that act on them.
Measure and improve triage health. Track throughput, misclassification, latency, backlog aging, automation coverage and regulatory-reportable issues, and use them to flag risks early and give leadership decision-ready updates.
Program-manage triage tooling and automation. Bring requirements to the dedicated tools and automation team, help sequence what gets automated, and track delivery, adoption and the capacity it frees.
Manage intake and escalation. Maintain the intake paths, escalation criteria and shared boards partner teams rely on.
Plan commitments and capacity. Turn milestones into quarterly triage commitments and forecast demand across onshore, offshore and vendor teams

Qualifications

Systems-Oriented Background: 3+ years in technical program management or engineering operations, with a systems mindset: you see a program and its hardware-software systems as connected parts, and trace how a change ripples upstream and downstream. Bachelor's in a technical field, or equivalent practical experience.
Data fluency: experience writing your own queries and dashboards on high-volume issue or operational data, and a track record of using metrics to change how work runs.
Tool-builder disposition: experience building light tooling to run your own program, and partnering with engineering to automate manual work.
Stakeholder leadership and communication: proven ability to align teams without direct authority and give leadership clear, concise updates.
Structure from ambiguity: a track record of breaking a complex or ambiguous problem or goal into workstreams, milestones and owners.

Bonus Qualifications

Autonomous vehicle, robotics or other safety-critical experience, ideally with simulation, log replay or regression testing.
Experience program-managing internal tools or automation through to adoption.
Python or SQL, plus Jira and Confluence.

How we rate this

Technical Program Manager - System Behavior Analysis at Zoox rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Technical Program Manager - System Behavior Analysis is an open job at Zoox.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $171k-$219k a year.
The role is based in Foster City, CA.
The job was posted on September 25, 2026.
Seniority: mid.
Applications are handled by Zoox. Apply on Zoox

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Technical Program ManagementData AnalysisSQLAutomationCross Functional Leadership

Questions you could be asked

Tell me about a project where technical program management was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where sql was part of your work. What did you do?
Tell me about a project where automation was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Technical Program Management, Data Analysis, SQL, Automation, and Cross Functional Leadership. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

Get your CV reviewed before you apply

Send your CV and the role you want next. Your review arrives by email within 3 days.

Get a free CV review Check your resume with the ATS resume checker