Technical Program Manager, WWGST -Identity and Access Management

Amazon is hiring a Technical Program Manager, WWGST -Identity and Access Management in Austin, United States. It pays $127k-$172k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include program management, identity and access management and technical readiness.
Level classifies it as a mid-level role.
Level lists 21,000+ other open roles at Amazon.

AI in this role

Drive engineering initiatives and operational planning for identity and access management as a Technical Program Manager.

program-managementidentity-and-access-managementtechnical-readinesscross-functional-leadership

Are you passionate about technology, engineering and operational excellence? Would you like to help Amazon customers meet their daily needs? If you answered yes, Amazon’s Worldwide Grocery Stores Tech (WWGST) organization is looking for a Technical Program Manager (TPM) like you.

At WWGST, we are solving a fundamental need for customers - food and nutrition. We serve millions of customers around the planet by making it easier to solve their grocery needs through multiple offerings that meet them where needed. Whether it’s online or in-person, multiple brands, or supporting omni-channel shopping missions, we want Amazon to be the go-to relationship.

In this role, you will drive key engineering initiatives for the Identity and Access Management (IAM) team including the development and execution of excellence goals, operational planning, security fortification and technical readiness. Each of these areas are critical to ensure we can reliably serve our customers while continuing to innovate on our portfolio of solutions. You will work across the WWGST organization in partnership with tech teams and leadership to ensure we can deliver on this promise.

This is a unique opportunity for someone interested in working in an entrepreneurial environment to drive deliverables with visibility and impact. The successful candidate will possess a strong program management background, have demonstrated experience leading large programs, and have a well-rounded technical background.

As a Technical Program Manager, you will be responsible for delivering programs with medium complexity and/or those that have broad cross-organizational, global, or technology impact. Your work will focus on large product, process and engineering efforts that solve complex problems. You will be trusted to operate with complete independence and are often assigned to focus on areas where the business and/or technical strategy has not yet been defined.

Key job responsibilities
- Drive high priority, complex projects across many teams.
- Work with business owners to define requirements.
- Collaborate with tech teams on technical design.
- Own the program execution and delivery process, including how to deliver iteratively, early and often.
- Help resolve blockers to program delivery.
- Proactively identify and mitigate project risks by anticipating challenges and taking ownership of outcomes.
- Effectively partner with all levels of leadership.
- Able to represent, verbally and in writing, complex decisions, trade-offs, and potential solutions clearly to leaders to help them understand the decisions they have to make and the options they have.
- Influence organizational priorities, system owners, business, and technology direction.
- Manage cross-functional communication to ensure all stakeholders are informed and needs aligned.
- Recognize when current programs are susceptible to prior failure patterns and actively steer leadership to avoid repeating these failures.
- Know when a design or solution requires additional technical guidance and seek their input.
- Show excellent judgment in driving executive-level escalations.
- Deliver solutions that meet Amazon high standards for customer satisfaction, efficiency, stability, extensibility, simplicity, and operational excellence.
- Amplify your impact by educating the TPM and engineering communities (within your organization as well as more broadly) on program management best practices.
- Participate, sharing knowledge and collaborating with other TPMs, specifically attending and/or presenting at internal conferences.

About the team
WWGST's IAM Operational Excellence team's objective is to unify identity and security and integrate that unity into data, applications, & technology building blocks. We deliver an architecture that supports seamless authentication, fine-grained authorization and adaptive access control supporting modern, legacy applications and data consumption requirements. We simplify the service by providing the right access, to the right people, at the right time, for the right reason, at the right cost.

Basic qualifications

- 3+ years of technical product or program management experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- 2+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

- Experience in system design
- Experience developing and executing/delivering product and technical roadmaps

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, AUSTIN - 127,100.00 - 172,000.00 USD annually

How we rate this

Technical Program Manager, WWGST -Identity and Access Management at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Technical Program Manager, WWGST -Identity and Access Management is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $127k-$172k a year.
The role is based in US, TX, Austin.
The job was posted on September 17, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementIdentity And Access ManagementTechnical ReadinessCross Functional Leadership

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where identity and access management was part of your work. What did you do?
Tell me about a project where technical readiness was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Management, Identity And Access Management, Technical Readiness, and Cross Functional Leadership. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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