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ADIB

Teller

ADIB is hiring a Teller. Level rates it ; you can apply on ADIB.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions cash handling, customer service and cross selling among its tools and skills.
  • ADIB has 145 other open roles on Level.
  • Posted within the past week.

AI in this role

Teller providing accurate counter transactions, customer service, and cross-selling banking products.

cash-handlingcustomer-servicecross-sellingreconciliation

Role: Teller
Location: Dubai Mall Branch, Dubai

This position is for UAE Nationals only


Role Purpose:
Delivering quality teller service to customers via accurate and efficient processing, while projecting ADIB’s professional image in all interpersonal dealings.

Key Accountabilities of the role

  • Processing of all teller counter service transactions such as cash deposits & cash withdrawals and other transactions such as drafts, telegraphic-transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits etc., in line with operational policies & procedures where centralized telegraphic transfers are involved liaise with Treasury department to obtain best rates for VIP & or high net worth customers in coordination with HOP’s.These responsibilities may also include serving Private Banking customers at separate counters and also processing any other counter service transaction introduced by ADIB from time to time.
  • Cross sell or identify and refer product inquiries from prospective customers to Sales staff.
  • General reconciliation & control activities :-
  1. Act as the one of dual custodian for branch vault cash and security stationery.
  2. Assist HOP as the second custodian for dual control.
  3. Cash reconciliation & balancing.
  4. End of day balancing
  5. General filing
  6. Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects.
  • Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects.

Specialist Skills / Technical Knowledge Required for this role:

  • Knowledge of ADIB’s Retail Banking products & services
  • Knowledge of ADIB’s Operational Policies & Procedures
  • Knowledge of UAE banking practices, regulations & risks
  • General awareness of competitors in the local market
  • Thorough knowledge of all the Regulations issued by Central Bank of UAE
  • Fair knowledge of service standards
  • Knowledge of Cross Sales
  • Computer skills.
  • This position is for UAE Nationals only

How we rate this

Teller at ADIB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Cash HandlingCustomer ServiceCross SellingReconciliation

Questions you could be asked

  1. Tell me about a project where cash handling was part of your work. What did you do?
  2. Tell me about a project where customer service was part of your work. What did you do?
  3. Tell me about a project where cross selling was part of your work. What did you do?
  4. Tell me about a project where reconciliation was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Cash Handling, Customer Service, Cross Selling, and Reconciliation. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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