Territory Account Executive-Melbourne

Our mission is to empower the global restaurant community to delight their guests, do what they love, and thrive.

To help achieve this mission, Toast is expanding into new countries and markets and so we are currently seeking an Account Executive to serve as a founding member of our Australian team. As an Account Executive, this is an opportunity to build something meaningful from the ground up, where you will be an early member of our team that is transforming the way restaurants operate locally. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area.

By understanding their unique needs, you will develop a customised solution that helps Melbourne businesses thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory.

Your work will have an immediate and lasting impact, requiring a blend of operational sales expertise and a founder/entrepreneurial mindset. As the cornerstone of this function in this region, you will collaborate closely with the RVP and other stakeholders to lay the foundation for sustainable success in the Melbourne region. The role offers autonomy, the chance to navigate ambiguity, and the opportunity to create frameworks, processes, and initiatives that will define the region’s growth for years to come.

This is a field sales opportunity. Candidates must live locally to Melbourne, Australia or be willing to relocate.

About this roll*: (Responsibilities)

• Generate list of prospective restaurants and manage the entire sales cycle from prospecting, initial call to close (experience with self-sourcing clients is a huge plus)
• Conduct demos and develop a solution that best meets the prospect’s needs
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery
• Leverage Salesforce (our CRM) to manage all sales activities
• Understand the competitive landscape and determine how to best position Toast in the market

Do you have the right ingredients*? (Requirements)

• 1+ years experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry
• Founder mentality to work on 0-1 deals, and ability (and enjoyment) to navigate ambiguity, balance competing priorities, and thrive in a fast-paced and new environment
• Since this is a field position, you must have reliable transportation (we will reimburse for mileage)
• Strong communication, organisational and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self-motivated, creative, and flexible
• General technical proficiency with software

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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