AmazonTOM TAI-E Technician, Mid-West-TAI
Amazon is hiring a TOM TAI-E Technician, Mid-West-TAI. It pays $25-$42/hr and Level rates it ; you can apply on Amazon.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- The posting mentions Alpr, hardware troubleshooting and process validation among its tools and skills.
- Level classes it as a mid-level role.
- Amazon has 21,000+ other open roles on Level.
AI in this role
Technician supporting and troubleshooting yard automation systems, hardware, and software for transportation operations.
This hourly position will support TOM leaders in maintaining and troubleshooting systems and technology related to the yard as well as process validation in relation to the systems used by the field teams. As a TOM Technician, you will support initiatives to innovate and implement automated solutions to drive operations excellence in the transportation space. A successful candidate will be highly organized, extremely detail-oriented, self-motivated, capable of handling confidential information, and responding effectively to changing workloads and priorities.
As a TOM Technician, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer and electronic hardware and, operating systems, and software used in TOM managed yards. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
Key job responsibilities
· Align with the operations team to understand the tools and systems that are not working correctly and remedy as appropriate
· Take ownership of all existing systems and technology that are part of TOM gate and yard operations as well as approved systems that have not yet been implemented at your respective site
· Provide tech support on tools such as ALPR and other Gate and Yard Technologies
· Monitor processes through systems and technology to identify deviation from standard work
· Pilot test updates to exiting tools and implementation of new hardware, software, cameras, and computer instrumentation
· Deep dive and identify process improvement opportunities in using the yard and gate technology effectively to help the TOM team be more efficient and reduce process time
· Manage and communicate any system performance issues
· Flexibility to travel up to 50% within a 50-mile radius from your home location
· Ability to move up to 49lbs as well as stand and walk during 10-12 hours at a time with or without reasonable accommodation shifts lasting up to 12 hours
Basic qualifications
- High school or equivalent diploma
- 2+ years of computer hardware experience, including troubleshooting and repairing experience
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
Preferred qualifications
- Bachelor's degree in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field
- 2+ years of supporting and maintaining a corporate network environment experience
- 2+ years of professional or military experience
- 2+ years of network troubleshooting and support experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IA, Bondurant - 25.48 - 41.68 USD hourly
How we rate this
TOM TAI-E Technician, Mid-West-TAI at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where hardware troubleshooting was part of your work. What did you do?
- Tell me about a project where process validation was part of your work. What did you do?
- Tell me about a project where technical support was part of your work. What did you do?
- What's a project where you used Alpr hands-on?
Adapt your resume
- List these exact terms on your resume: Hardware Troubleshooting, Process Validation, Technical Support, and Alpr. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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