Training Associate (Learning Management System & Global Operations Compliance)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

We advance science so that we all have more time with the people we love.

Business Title: Training Associate

The Training Associate is a foundational role within our Diagnostics Global Operations Sustainability, Risk & Compliance team. Reporting directly to the Diagnostics Global Operations Head of Training, the primary purpose of this role is to ensure the integrity, governance, and efficiency of our Diagnostics Global Operations (GO) training ecosystem.

By utilizing controlled automated assignment logic and minimizing administrative burden, you will maximize workforce capacity across our global network. This role is 80% operational (Learning Management System (LMS) maintenance and data administration) and 20% strategic (supporting global logic design and process harmonization), carrying a global scope to ensure consistent training governance across our "One Network" of GO sites.

Key Accountabilities & Responsibilities

• System Governance & Maintenance: Execute day-to-day administration of the Learning Management System (Cornerstone) and associated tools of the learning ecosystem to ensure data accuracy, compliance, and "One Network" alignment.
• Assignment Logic Control: Support the definition and implementation of automated training assignment rules, ensuring employees receive the right assignments to optimize "time-to-bench" and minimize redundant training hours.
• Operational Excellence: Serve as the central administrative hub for matrix updates, supporting local managers with system maintenance while upholding governance standards and driving process simplification.
• Audit Readiness: Coordinate and prepare data evidence for audits and regulatory inspections, ensuring our training processes meet all internal and external compliance standards.
• Process Documentation: Maintain global system process documentation and support the transfer of global standards into local Standard Operating Procedures (SOPs) and Operating Instructions.
• Problem Solving & Decision Making: Solve structured to semi-structured problems by analyzing data discrepancies across multiple global sites and aligning local requirements with our global "Steer & Govern" framework. You will have autonomy in executing system tasks within defined governance, escalating logic changes or policy exceptions to the Head of Training.

Stakeholder Management & Collaboration

• Senior Interaction: Regularly interacts with local Managers and Department Heads across GO sites and GO Global Functions to ensure alignment on training attendance and compliance metrics.
• Level of Influence: Requires the ability to influence local site coordinators to adopt global policies and adhere to standardized training logic, often managing conflict between local production needs and global compliance mandates.
• Functional Collaboration: Acts as a key bridge between the global Dia Global Operations Strategic Planning & Business Operations function and the local user community, requiring professional communication to drive the adoption of global standards.
• External/Audit Interaction: Supports the Head of Training during interactions with internal/external auditors regarding system-level training compliance records.

Financial & Operational Impact

• Indirect Financial Impact: Directly contribute to cost optimization by refining training logic and eliminating redundant training requirements, reducing lost production hours across the global workforce.
• Resource Allocation: Provide data-driven insights to the Head of Training to identify resource gaps and justify investments in training digitization projects.
• Team Structure: Individual contributor role with 0 direct reports, focusing on expertise leadership and operational excellence.

• Education: Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field (an Associate's Degree plus 3 additional years of experience will be considered in lieu of a Bachelor's degree).
• Work Experience: 3–5 years of relevant experience in HR Operations, Training Administration, or System Governance within a global, regulated environment.
• Language Skills: Professional fluency in spoken and written English is required.

• LMS Expertise: Advanced proficiency in Cornerstone or a similar enterprise Learning Management System.
• Data Literacy: Strong analytical skills with the ability to manage complex data sets and global training matrices.
• Compliance Knowledge: Practical understanding of GxP, ISO, or similar regulatory training requirements within a manufacturing context.
• Standardization Mindset: Proven ability to work within a "Steer & Govern" model, prioritizing global consistency over local customization.
• We are expanding our team with 7 vacancies across our Diagnostics Global Operations. To support our stakeholders across AMER, EMEA, and APAC, we are hiring for both dedicated standard daytime hours and dedicated night shift roles. For shift-based roles only: Candidates will be aligned to a fixed shift based on regional coverage needs.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.