MastercardUI/UX Designer
Mastercard is hiring a UI/UX Designer. Level rates it ; you can apply on Mastercard.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include product development, customer experience and requirements gathering.
- Level classifies it as a senior role.
- Level lists 1,100+ other open roles at Mastercard.
AI in this role
Design and develop new product features and enhancements for Mastercard's Safety Net team to mitigate fraud and cyber attacks.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Customer Experience and DesignOverview:This role will be joining the Mastercard Safety Net Team. Safety Net leverages the Mastercard network to identify and limit issuer and acquirer losses from large-scale fraud attacks—providing an secondary layer of defense independent from customer systems—with selective controls that can block transactions for issuers based on multiple criteria while also alerting acquirers of suspect transactions.
By monitoring the network on a global scale, Safety Net identifies and limits the impact of cyber attacks if customer or processor systems are breached—helping to minimize their financial and reputational impact.
The role:
Provides designs specifications for and develops new products and services or their components. Defines functional and technical requirements. Researches new technologies and competitive products to develop additional product ideas and enhancements. Performs launch-related activities associated with new or highly customized product implementations, including marketing/communication and collateral. Defines business and technical requirements and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms
What you will do:
• Participate in the development of new products and product enhancements
• Perform assigned tasks in the product development life cycle; areas of focus may include features, benefits, pricing, rules, and implementation guidelines
• Provide information to the technology organization to assist in translating product requirements into technical specifications
• Contribute to the execution of the product marketing strategy including advertising, promotional and sales programs
• Support product launches and implementations
• Prepare various reports on the status of project components Education:
• Bachelor’s degree or equivalent work experience desirable
All about you:
• Strong experience Product Design with the Customer Experience in mind
• Broad knowledge of product development functions
• Preferred experience in project management
• Understanding of product development concepts and practices across the product development life cycle
• Demonstrated ability to multi-task and manage a significant workload
• Advanced organization and project management skills
• Solid verbal and written communications skills
• Ability to understand, interpret and analyze financial information
• Ability to interact effectively at various organizational levels and to work collaboratively with internal and external business partners
Nice to have:
• Payments industry and/or financial services experienceMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Pay Ranges
O'Fallon, Missouri: $104,000 - $177,000 USDHow we rate this
UI/UX Designer at Mastercard rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where product development was part of your work. What did you do?
- Tell me about a project where customer experience was part of your work. What did you do?
- Tell me about a project where requirements gathering was part of your work. What did you do?
- Tell me about a project where project management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Product Development, Customer Experience, Requirements Gathering, and Project Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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