US Payroll ADP – Senior Associate

PwC is hiring a US Payroll ADP – Senior Associate in Bengaluru, India. Level rates it ; you can apply on PwC.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Level classifies it as a senior role.
Level lists 3,700+ other open roles at PwC.
The role was posted in the last few days.

AI in this role

Industry/Sector

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a US Payroll ADP Senior Associate you will support payroll operations within our People Operations team, focusing on payroll administration, employee records, inquiries, and process execution across the employee lifecycle. As a Senior Associate you will analyze complex issues, build meaningful client connections, guide junior team members, and develop your technical skills while navigating changing priorities and delivering work that aligns with business needs within our Managed Services practice. In this role at PwC Acceleration Center India, you will handle payroll activities tied to ADP, resolve employee inquiries, support compliance with labor law and HR protocols, and contribute to the day-to-day execution of human resource operations.

Responsibilities

- Managing US payroll operations in ADP, including recurring processing, payroll adjustments, and payroll cycle tracking
- Reviewing employee pay data, time records, and payroll inputs for accuracy before processing
- Resolving payroll inquiries and escalating complex issues in line with HR service delivery protocols
- Interpreting payroll policies, labor laws, and employment procedures to support compliant transactions
- Maintaining employee records and documentation with careful attention to data integrity and confidentiality
- Coordinating payroll issue resolution across HR operations, finance, and vendor support teams
- Analyzing payroll discrepancies, identifying root causes, and recommending process improvements
- Supporting employee lifecycle transactions such as onboarding, changes, and terminations as they affect payroll
- Monitoring service metrics and recurring trends to improve payroll delivery and reduce processing errors

What You Must Have

- At least a Bachelor's degree
- At least 2 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Preference for at least one of the following fields of study: Measurement, Data Science, Industrial-Organizational (I/O) Psychology, or a related field
- Experience supporting payroll operations or human resources service delivery
- Familiarity with ADP payroll systems and employee data management
- Using data and metrics to inform process improvement recommendations
- Applying critical thinking to payroll issues and process documentation
- Communicating with clients and adapting to changing priorities

Travel Requirements

Not Specified

Job Posting End Date

How we rate this

US Payroll ADP – Senior Associate at PwC rates 38 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.