Vendor Consultant, Paid Selling Partner Services
Amazon is hiring a Vendor Consultant, Paid Selling Partner Services in San Jose, United States. Level rates it ; you can apply on Level.
AI in this role
Manage Amazon vendor relationships and drive optimization across merchandising, inventory, and marketing to grow vendor performance.
About the Role
Account Management- Vendor Consultant
As a Vendor Consultant part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors.
PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com.
You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.
You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies.
Responsibilities Include
· Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers
· Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon
· Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors
· Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon
· Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience
· Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience
· Provide thought leadership around planning, roadmaps and execution
· Establish long term partnerships with key vendor partners for the group of vendors handled
· Support the launches of new programs, categories and features
· Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans
Basic qualifications
- Experience handling multiple projects simultaneously
- Speak, write, and read fluently in Spanish and English at C1 level or above
- Relevant experience (2+ years) in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business
- Experience with data analysis and business metrics management
- Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce
Preferred qualifications
- Knowledge of Lean Six Sigma
- MBA, or Bachelor's degree or above
- Experience working in a fast-paced and ambiguous environment
- Knowledge of and passion for e-commerce
- Experience with written and verbal communication and presentation
- Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems
- Ability to work in teams and ultimately focus on delivering results with high standards
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we rate this
Vendor Consultant, Paid Selling Partner Services at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where vendor management was part of your work. What did you do?
- Tell me about a project where account management was part of your work. What did you do?
- Tell me about a project where e commerce was part of your work. What did you do?
- Tell me about a project where merchandising was part of your work. What did you do?
- Tell me about a project where catalog management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Vendor Management, Account Management, E Commerce, Merchandising, and Catalog Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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