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Mastercard

Vice President , Account Management, Travel & Commerce (Asia Pacific)

Mastercard is hiring a Vice President , Account Management, Travel & Commerce (Asia Pacific) in Singapore, Singapore. Level rates it ; you can apply on Mastercard.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include account management, business development and b2b payments.
  • Level classifies it as an executive role.
  • Level lists 948 other open roles at Mastercard.
  • The role was posted within the past two weeks.

AI in this role

Lead strategic customer relationships and business development for travel and commerce across Asia Pacific.

account-managementbusiness-developmentb2b-paymentsleadershipstrategic-planning

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President , Account Management, Travel & Commerce (Asia Pacific)

The Vice President , Account Management, Travel & Commerce (Asia Pacific) will lead strategic customer relationships across Asia Pacific, with a particular focus on online travel, digital commerce and B2B payments. The role combines strategic account leadership, business development and people leadership, with accountability for protecting and growing established customer relationships while identifying new opportunities across the region. Working with some of Mastercard’s most sophisticated digital customers, this leader will shape account strategy, build growth pipelines and lead complex opportunities from business case through commercial negotiation and execution. Success requires strong payments knowledge, commercial judgement and the ability to build trusted senior relationships, lead teams and mobilise stakeholders across markets and functions in a fast-moving, highly competitive environment.


Role

• Lead the strategy and commercial direction for a portfolio of strategic online travel and digital commerce customers across Asia Pacific, driving growth across B2B payments through increased volume, revenue and market share.
• Build and maintain trusted relationships with senior decision-makers and C-suite stakeholders, positioning Mastercard as a strategic partner to complex and sophisticated digital businesses.
• Identify and lead new business opportunities, from initial customer strategy and business-case development through commercial structuring, negotiation, contracting and execution.
• Lead and develop a team of senior account management professionals, setting strategic direction and enabling the team to deliver against customer and commercial objectives.
• Partner with Commercial New Payment Flows, Product, Services, Marketing and other regional and global teams internally to develop solutions and commercial propositions aligned with customer needs.
• Apply business case modelling, performance data and commercial insights to inform decisions and identify opportunities for growth.
• Navigate complex cross-functional and multi-market environments, bringing together the right stakeholders and resources to progress customer opportunities and resolve barriers.
• Monitor portfolio performance against agreed commercial objectives, identifying risks and opportunities and taking action to maintain momentum and deliver results.
• Represent the customer perspective internally while maintaining strong commercial discipline and ensuring agreements create sustainable value for Mastercard and its partners.


All About You

• Strong knowledge of the payments and card ecosystem, with exposure to B2B payments, virtual cards, commercial payments or travel payment flows highly valued.
• Proven track record of owning and growing complex, commercially significant customer relationships, with accountability for revenue, volume or other commercial outcomes.
• Demonstrated success in business development, strategic account management or commercial partnerships, ideally involving payments, digital commerce, fintech, travel or other technology-led businesses.
• Established people leader with experience developing senior talent, building high-performing teams and driving strong commercial outcomes.
• Commercial acumen and judgement to structure business cases, lead complex negotiations and progress opportunities through to execution.
• Credibility and executive presence to build trusted relationships and influence C-suite and senior stakeholders within sophisticated digital, technology or payments-led organisations.
• A strong growth mindset, combining strategic account development with the ability to identify, shape and pursue new business opportunities.
• Comfort operating independently in a fast-paced environment, bringing a strong sense of ownership, urgency and focus on outcomes.
• Skilled at navigating complex regional and global organisations, bringing together cross-functional stakeholders to progress opportunities and solve customer challenges.
• Strong analytical, communication and influencing skills, with a collaborative leadership style and the ability to turn customer and market insights into commercial action.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.




How we rate this

Vice President , Account Management, Travel & Commerce (Asia Pacific) at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Account ManagementBusiness DevelopmentB2b PaymentsLeadershipStrategic Planning

Questions you could be asked

  1. Tell me about a project where account management was part of your work. What did you do?
  2. Tell me about a project where business development was part of your work. What did you do?
  3. Tell me about a project where b2b payments was part of your work. What did you do?
  4. Tell me about a project where leadership was part of your work. What did you do?
  5. Tell me about a project where strategic planning was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Account Management, Business Development, B2b Payments, Leadership, and Strategic Planning. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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