JumeirahWaiter/ess - Al Samar Lounge - Jumeirah Mina Al Salam
Jumeirah is hiring a Waiter/ess - Al Samar Lounge - Jumeirah Mina Al Salam. Level rates it ; you can apply on Jumeirah.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting mentions Micros Pos, guest service and food and beverage among its tools and skills.
- Level classes it as a mid-level role.
- Jumeirah has 189 other open roles on Level.
AI in this role
Deliver exceptional guest service, take orders, and manage dining operations at Al Samar Lounge.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Madinat Jumeirah
Set along a two-kilometres stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids' clubs and some of the region’s most versatile event and conference spaces.
About the Job
An exciting opportunity has arisen for a Waiter/ess to join Al Samar Lounge - Jumeirah Mina Al Salam from October 2026 onwards.
The main duties and responsibilities of this role include:
- Delivered exceptional guest service by welcoming, seating, and assisting guests while providing menu recommendations, daily specials, and accommodating dietary requirements.
- Took accurate food and beverage orders, communicated special requests to the kitchen and bar, and ensured timely, high-quality service throughout the dining experience.
- Processed guest payments using the MICROS POS system, managed billing, and handled various payment methods with accuracy.
- Maintained compliance with alcohol service regulations by verifying guest identification and adhering to local legal requirements.
- Monitored assigned restaurant sections to ensure efficient operations, resolved guest concerns promptly, and consistently achieved high levels of guest satisfaction.
- Collaborated closely with front-of-house, bar, and kitchen teams to ensure seamless service, while supporting daily operational needs and maintaining luxury hospitality standards.
About You
The ideal candidate for this position will have the following experience and qualifications:
- Diploma/Degree in Hospitality Industry
- Strong knowledge of Microsoft Office products and Opera (Cloud).
- Experience working in a multi-cultural environment.
- 1-2 years of experience in guest service-related work in a 5-star hotel
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Company-provided shared accommodation
- Comprehensive healthcare and life insurance coverage
- Paid annual leave and flight from your home country
- Performance-based incentives tailored to your role
- Competitive tax-free salary paid in UAE Dirhams (AED)
How we rate this
Waiter/ess - Al Samar Lounge - Jumeirah Mina Al Salam at Jumeirah rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where guest service was part of your work. What did you do?
- Tell me about a project where food and beverage was part of your work. What did you do?
- Tell me about a project where hospitality was part of your work. What did you do?
- Tell me about a project where payment processing was part of your work. What did you do?
- Walk me through how you've used Micros Pos in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Guest Service, Food And Beverage, Hospitality, Payment Processing, and Micros Pos. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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