Wires STP Optimization Lead - Production Role

About this role:

Wells Fargo is seeking a Business Execution Lead, to drive its wires Straight Through Processing (STP) optimization initiatives for Payment Operations.

In this role, you will:

• Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
• Review strategic approaches and effectiveness of support function and business performance
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
• Influence, guide and lead less experienced Strategy and Execution staff within the group
• Monitor overall, system, channel, client, and repair-reason performance
• Maintain one controlled baseline and reconcile metric differences across reports
• Maintain the mapped and unmapped repair inventory
• Prioritize high-volume internal and external causes
• Convert client-specific repair data into targeted outreach
• Validate whether repair volumes fall and remain lower after intervention
• Identify repeatable repair categories suitable for rules, validation, or reference-data remediation
• Quantify repair impact by defect
• Support prioritization, testing, production validation, and benefit confirmation
• Detect regression after releases, migrations, client changes, and new ISO requirements
• Confirm that delivered repair reductions remain sustained
• Report repairs removed, STP uplift, recurring-volume reduction, and residual gap against target

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 5+ years in Payments, Wires Operations, Product, Process Improvement, or Operational Excellence
• Strong understanding of Fedwire, CHIPS, SWIFT, ISO 20022, STP management, repairs, investigations, and payment processing workflows
• Proven experience leading large-scale operational improvement programs
• Experience partnering with Technology and Product teams
• Expertise in process optimization, automation, and operational transformation
• Strong analytical and data-driven decision-making capability

Job Expectations:

• This position offers a hybrid work schedule
• Adherence to in-office attendance expectations
• This position is not eligible for Visa sponsorship

Locations: Only posted locations being considered

• 1525 W WT Harris Blvd., Charlotte, NC

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.