Account Manager

Thales is hiring an Account Manager for a remote role open to applicants in Belgium. Level rates it ; you can apply on Thales.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
The posting lists this role as remote.
Tools and skills the posting cites include CRM, customer relationship management and sales.
Level classifies it as a mid-level role.
Level lists 3,600+ other open roles at Thales.

AI in this role

Manage customer accounts, generate new business, and handle sales administration in the digital identity and security sector.

CRM

customer-relationship-managementsalesb2b-salesnegotiation

Les entreprises et les gouvernements comptent sur Thales pour apporter de la confiance aux milliards d’interactions numériques qu’ils établissent avec les utilisateurs. L’Activité Mondiale Identité & Sécurité Numériques (DIS) fournit des technologies et services (des logiciels sécurisés en passant par la biométrie ou encore le cryptage), qui permettent aux entreprises ainsi qu’aux gouvernements de vérifier des identités, et de protéger les données afin qu’elles restent sûres.

Tasks and responsibilities:

Customer Portfolio Management:

Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients
Act as the point of contact and handle customers’ individual needs and requests
Respond to the customers’ queries in a timely manner
Work to satisfy customers’ needs and requests
Resolve conflicts and provide solutions to customers

Business development:

Generate new business in line with strategy of the company by using existing and potential customer networks
Support the Marketing Team in external communication
Participate to external events

Sales administration:

Take care of good registration and encoding within CRM
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company strategy and objectives
Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
Suggest actions to improve sales performance and identify opportunities for growth

Security

Knowledge of company information security policies, privacy rules and procedures
Ability to identify and report suspicious behavior or phishing or social engineering attempts
Knowledge of security practices for managing sensitive and personal information

Mandatory languages (must-have):

Dutch : native
French : professional working proficiency
English : professional working proficiency

Thales, entreprise Handi-Engagée, reconnait tous les talents. La diversité est notre meilleur atout. Postulez et rejoignez nous !

How we rate this

Account Manager at Thales rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Account Manager is an open job at Thales.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Zaventem_EXC and is marked remote.
The job was posted on September 14, 2026.
Seniority: mid.
Applications are handled by Thales. Apply on Thales

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer Relationship ManagementSalesB2b SalesNegotiationCRM

Also common in sales jobs at this level

AI agents AWS Generative AI Azure Google Cloud Machine learning

Pay

Typical sales job: $140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where customer relationship management was part of your work. What did you do?
Tell me about a project where sales was part of your work. What did you do?
Tell me about a project where b2b sales was part of your work. What did you do?
Tell me about a project where negotiation was part of your work. What did you do?
Walk me through how you've used CRM in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Customer Relationship Management, Sales, B2b Sales, Negotiation, and CRM. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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