ACT Ops Associate(Part-time), Amazon Customs & Trade

Amazon is hiring an ACT Ops Associate(Part-time), Amazon Customs & Trade. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Level classes it as a junior role.
Amazon has 20,000+ other open roles on Level.
Posted in the last few days.

AI in this role

Following SOP and other requirement to validate data/information provided by customer.
Contacting with customer if the data/information is unclear/incorrect.
Key in the data/information in system. Make sure the data/information in system is correct and align with SOP/requirement.
Escalating issues and problems encountered in daily work.
Collaborating with origin and destination logistics teams and other service providers to solve shipment issues
Act as 1st Tier support for Seller Service queries related to shipments
Any Add-hoc task assigned by leaders.

Key job responsibilities
2+ years working experiences
Work at flexible schedule/shift/work area, including weekends, nights, and/or holidays if needed
Good at MS Office applications (Excel, Word, Outlook).
Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail, and work independently.
Customer oriented mindset, have a sense of urgency in completing all departmental and personal goals
Willing to take additional duties/tasks assigned by leadership as business related services and products continue to expand.
Good written/read communication skills in English

About the team
The ACT operations team is a team of customs brokers managing the import duty requirements of FBA and external products. We have INLT LLC in US (a subsidiary of Amazon) and 3rd party customs broker in EU & UK, responsible for filing customs entries for goods.
We are the provider of choice for industry-leading customs and trade services for universal importers and exporters, bringing value to traders by simplifying processes, ensuring accuracy, reducing costs, and providing a one-stop suite of trusted solutions.

Basic qualifications

- Experience performing accurate data entry and analysis
- Experience working with the MS Office suite (Microsoft Office suite) including Word, Excel, and Outlook in a professional environment
- Speak, write, and read fluently in English

Preferred qualifications

- Bachelor's degree in logistics, transporation, supply chain, or business
- Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)
- Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

ACT Ops Associate(Part-time), Amazon Customs & Trade at Amazon rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.