Client Relationship Management - Manager

Marsh McLennan is hiring a Client Relationship Management - Manager. Level rates it ; you can apply on Marsh McLennan.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Level classifies it as a senior role.
Level lists 622 other open roles at Marsh McLennan.
The role was posted in the last few days.

AI in this role

Company:

Marsh

Description:

Marsh South Africa is seeking candidates for “Commercial Manager” to join our management team based in Cape Town office!

What is in it for you?

Great team environment with energetic and supportive colleagues
Work-life balance
Professional environment where your career path is supported and really matters in our global organization

We will count on you to

Maintain and grow personal small-scale relationships and a small book of business and contribute to personal or team sales targets while overseeing the portfolio of minor accounts held by a small team of junior sales professionals.
Coach sales professionals on the account management and expansion process and intervene when necessary to offer guidance and prevent relationship losses for at-risk team accounts.
Conduct and analyze research to maintain a comprehensive understanding of personal accounts and coinciding business needs as well as core team accounts to maintain a comfortable handle on the portfolio at large.
Attend in presentations or sales meetings for priority or at-risk team accounts when necessary to develop team capabilities and maintain the team portfolio.
Identify expansion opportunities for personal and team accounts leveraging an advanced understanding of internal service and product offerings, market trends and developments and the business standing of specific accounts.
Define the strategy for custom solution development for the team portfolio for the designated mid-market or small geography, communicating product and solution sales targets, compensation and pricing expectations.
Serve as a coach for a team; works to contribute to a team portfolio and assists sales professionals with professional development and critical account initiatives.
Attend in industry events and conferences and client functions to build up a strong professional network, maintain proximity

What you need to have

A bachelor’s degree in a related field
7+ years’ experience in sales / operations, especially with insurance background
FAIS accredited in Commercial lines
Fluent in both written and spoken English
Ability to work effectively as a part of a team
Advanced communication, presentation and training skills
Energetic, self-motivated and result-oriented
Proficiency with MS Office applications
Sound knowledge of audit methods and internal control concepts, with the ability to assess business and technology risks

What makes you stand out

Excellent organizational interpersonal skills – able to prioritize work and meet deadlines
Excellent written and verbal communication skills, with experience presenting complex or sensitive information to senior stakeholders
Strong analytical and problem-solving skills, with the ability to identify and assess risks and develop effective audit plans and recommendations.
Comfortable and experience working with technology (solutions), AI tools
Think outside of the box and a can-do attitude

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us at reasonableaccommodations@marsh.com to discuss any specific needs.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

How we rate this

Client Relationship Management - Manager at Marsh McLennan rates 34 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.