AmazonAdministrator, BXT
Amazon is hiring an Administrator, BXT in Hyderabad, India. Level rates it ; you can apply on Amazon.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include Microsoft Office, benefits administration and human resources.
- Level classifies it as a mid-level role.
- Level lists 21,000+ other open roles at Amazon.
- The role was posted within the past two weeks.
AI in this role
Manage employee benefits operations and resolve queries for global staff as part of the HR service delivery team.
The Team: Amazon Benefits Experience & Technology Service Delivery (BXT-SD) India Hub Team owns the delivery of benefits operations for Amazonians working in the US, APAC, MENA, EMEA and South Africa.
Key job responsibilities
• Demonstrate Bias for action by timely completing the assigned benefits processes with 100% accuracy.
• Demonstrate Customer obsession by addressing employee queries received via email or tickets with SLA and provide accurate resolution to employee issue.
• Demonstrate Ownership by highlighting any potential risk issues and challenges that may cause impact to our employees.
• Demonstrate Ownership by reviewing process documentation and making updates on a regular basis.
• Provide required support to SME/Team lead for Dive deep into data and benefits stats reporting.
• Liaise with internal (support teams like Payroll, Employee resource center, Exits, Onboarding team etc.) and external stake holders (Insurance vendors) for resolving employee queries and complete administrative processes.
This is a contract role for 12 months
Basic qualifications
- 6+ months of human resources experience
- 6+ months of customer service experience
- 6+ months of Microsoft Office products and applications experience
- Bachelor's degree or equivalent
- Experience in confidential environments
Preferred qualifications
- 1+ years of human resources experience
- 1+ years of customer service experience
- 1+ years of Microsoft Office products and applications experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we rate this
Administrator, BXT at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where benefits administration was part of your work. What did you do?
- Tell me about a project where human resources was part of your work. What did you do?
- Tell me about a project where customer service was part of your work. What did you do?
- What's a project where you used Microsoft Office hands-on?
Adapt your resume
- List these exact terms on your resume: Benefits Administration, Human Resources, Customer Service, and Microsoft Office. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Want an expert to read your CV for this job?
Free. Send your CV and the role you want next. You get your review by email within 24 hours.
Get new AI jobs by email
One email a week with the new AI jobs, each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Other roles that involve little AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step