AI / Copilot Studio Developers
AI in this role
Copilot Studio AI Engineers
Build the Next Generation of AI Solutions at ING
Role Summary
As a Copilot Studio AI Engineer, you will design, develop, and maintain AI agents and solutions using Microsoft Copilot Studio and the broader Microsoft ecosystem.
About the Team
Our AI team helps ING unlock the potential of Generative AI through scalable, responsible, and innovative solutions.
What You Will Do
• Build and deploy AI agents using Microsoft Copilot Studio
• Develop reusable AI components and agentic solution patterns
• Apply prompt engineering best practices
• Design grounding and context-management approaches
• Integrate AI solutions with Microsoft technologies, APIs, and connectors
• Conduct testing, validation, and production deployments
• Troubleshoot issues and drive continuous improvements
• Collaborate with business and operations teams
Required Skills & Experience
• 3–6 years of software development or automation experience
• Proven experience building GenAI solutions with Microsoft 365 Copilot and Copilot Studio
• Strong understanding of AI development methodologies
• Hands-on experience with LLMs, prompt engineering, grounding strategies, and AI agent design
• Experience with API integrations and Microsoft ecosystem technologies
• Strong communication and problem-solving skills
What We Offer
Work on high-impact AI solutions, collaborate with skilled professionals, and shape the future of AI adoption at ING.
How to Apply
Apply through the ING Careers site and submit your application via Workday.
Equal Opportunity
Don't meet 100% of the qualifications? We encourage you to apply. Diverse perspectives help build better solutions.
Job Application Safety Reminder
• Apply only through official ING platforms.
• Communications will come from @ing.com and/or @myworkday.com.
• ING will never request payments or banking details.
About ING
With 65,000 employees and operations in approximately 40 countries, ING empowers people to stay a step ahead in life and business. Join us today.
How we score this
AI / Copilot Studio Developers at ING scores 67 out of 100 on AI centrality, which makes it AI Level 3 of 4 (Works on AI) on this board. The level measures how much of the work is AI, not seniority.
AI Level 3. The daily work is on or around AI systems, without necessarily building the model: remove AI and the job is hollow.
- AI Level 480 to 100
- AI Level 360 to 79
- AI Level 240 to 59
- AI Level 10 to 39
Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- How do you structure and test a prompt to get consistent output from a language model?
- How do you decide when an AI agent can act on its own versus asking for approval first?
- What are the limits of Copilot that you've run into, and how did you work around them?
- Describe a typical day in a role like this one: which parts run through AI directly?
- If you removed AI from this role, what would be left, and how do you decide what still needs a human?
Adapt your resume
- List these exact terms on your resume: Prompt Engineering, AI Agents, and Copilot. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.
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