AML/KYC SME Manager

PwC is hiring an AML/KYC SME Manager. Level rates it ; you can apply on PwC.

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Level rates this role Little AI ●○○○: aI is not part of the work.
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AI in this role

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Fraud, Investigations & Regulatory Enforcement (FIRE)

Management Level

Manager

Job Description & Summary

The KYC Subject Matter Expert (SME) serves as a trusted authority on KYC policy, regulatory interpretation, and complex case handling. The role provides expert guidance to analysts, quality reviewers, and delivery leads, while also supporting advisory discussions, client queries, and solution design when required.

This role combines deep domain expertise, judgment, and influence, operating across delivery, quality, and advisory contexts to ensure consistent and defensible KYC outcomes.

As a KYC SME, you will be responsible for:

Policy & Technical Expertise

Acting as the primary point of contact for KYC policy interpretation, procedural guidance, and regulatory clarifications
Reviewing and advising on complex, high-risk, or non-standard KYC cases and client scenarios
Interpreting regulatory updates and translating them into practical guidance for delivery teams
Supporting policy impact assessments and procedural updates

Delivery & Quality Enablement

Providing expert support to analysts and QC teams on quality findings, escalations, and judgment calls
Participating in quality calibrations and alignment discussions to ensure consistent application of standards
Supporting internal quality assurance initiatives and regulatory readiness activities
Acting as a senior escalation point for policy- or risk-related delivery issues

Advisory & Stakeholder Engagement

Supporting advisory workstreams, client discussions, and solution design related to KYC frameworks and operating models
Collaborating with global teams and engagement leads on policy questions, remediation approaches, and regulatory expectations
Contributing SME input to proposals, process improvements, and client deliverables where applicable

Capability Building

Facilitating induction, refresher, and targeted training sessions on KYC policies and regulatory developments
Supporting knowledge sharing and continuous capability uplift across delivery and quality teams

Required Qualifications & Experience

Bachelor’s degree or college graduate in Accounting, Finance, Business, Economics, or a related field
Minimum of two (2) years of experience as QC, SME, or Compliance Officer
Strong working knowledge of global KYC regulations and client-specific policy frameworks
Experience supporting quality assurance, escalations, or advisory discussions
Ability to assess complex risk scenarios and exercise sound professional judgment
Strong written and verbal communication skills, with the ability to engage senior stakeholders
Intermediate proficiency in Microsoft Excel and other MS Office tools

Certifications (Advantage):

AML- or financial crime–related certifications such as CAMS, ICA, or equivalent are considered an advantage, but not required. Practical experience, sound judgment, and subject matter expertise are prioritized.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Anti-Bribery, Anti-Money Laundering Compliance, Business Ethics, Coaching and Feedback, Code of Ethics, Communication, Compliance and Governance, Compliance and Standards, Compliance Auditing, Compliance Frameworks, Compliance Program Implementation, Compliance Reporting, Compliance Review, Compliance Risk Assessment, Compliance Training, Controls Compliance, Creativity, Cybersecurity Risk Management, Data Analysis and Interpretation, Data Protection Management (DPM), Disability Support {+ 35 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Yes

Job Posting End Date

How we rate this

AML/KYC SME Manager at PwC rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.