MastercardAnalyst, Market Delivery (PMO)- Opportunity reserved for PWD candidates only
Mastercard is hiring an Analyst, Market Delivery (PMO)- Opportunity reserved for PWD candidates only in São Paulo, Brazil. Level rates it ; you can apply on Mastercard.
Level's read on this job
- Uses AI ●●○○ is how Level rates this role: an ordinary role that requires AI tools.
- Tools and skills the posting cites include AI Tools, project management and pmo.
- Level classifies it as a mid-level role.
- Level lists 967 other open roles at Mastercard.
AI in this role
Manage end-to-end project delivery and PMO processes while leveraging AI-powered tools to enhance reporting, analysis, and operational efficiency.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Analyst, Market Delivery (PMO)- Opportunity reserved for PWD candidates onlyPurpose of the team.The Market Delivery team provide the end-to-end project delivery and implementation of Mastercard´s products and services by acting as a Project Management Office (PMO) and coordinating activities across internal teams, external partners, and key stakeholders.
Serves as a strategic business partner, leading cross-functional initiatives and squads to turn corporate strategies into measurable business outcomes. Leverages deep technical expertise and strong project management (PMO) capabilities to support internal and external stakeholders, driving governance, alignment, execution excellence, and successful delivery of strategic priorities.
Job Description
Serve as the primary point of contact for customers and internal stakeholders, driving end-to-end project delivery from initiation through successful completion.
Define scope, manages project plans, timelines, risks, dependencies, governance forums, and status reporting to ensure successful project delivery.
Develops and maintains delivery process maps, implementation documentation, and operational readiness plans.
Leads cross-functional coordination efforts to deliver integrated solutions that meet customer and business requirements.
Supports Customer Delivery teams, Product, Technology, Operations, and other stakeholders across markets and regions.
Researches, analyzes, and resolves implementation issues, responding to inquiries related to products, services, and delivery tools.
Tracks project performance, analyzes delivery metrics, and prepares reports, dashboards, and executive updates for leadership.
Produces high-quality presentations, business cases, and reporting materials for customer-facing and internal communications.
Identifies opportunities for process improvement and leverages AI-powered tools to enhance project management, reporting, analysis, and operational efficiency.
Ensures effective stakeholder management through clear communication, alignment meetings, and executive-level presentations.
Builds and maintains strong working relationships with partners across Product, Technology, Operations, and Customer Delivery functions.
Support Mastercard Academy team delivering trainings to Mastercard Customers.
Support the Delivery team through internal training, knowledge sharing, and coaching, fostering capability development and delivery excellence.
Required Skills
Bachelor´s degree in Information Technology, Computer Science, Programming, Systems Engineer, Computer System Engineer, Telecommunications Engineer, Data Analysis or similar
Strong Project Management Office (PMO) skills and implementation management experience.
Strong knowledge of card payments, including authorization, clearing, and settlement, with experience in financial services and technology environments.
API Knowledge for Java and open languages.
Experience leading customer onboarding, product launches, and service implementations.
Excellent verbal and written communication, stakeholder management, and cross-functional collaboration skills with ability to leverage these skills in a teaching environment.
Strong analytical, reporting, and dashboard development capabilities.
Executive presentation and storytelling skills, with the ability to communicate complex topics clearly to senior leadership.
Fluent English proficiency (written and verbal).
Experience using AI tools to improve productivity, reporting, data analysis, and project delivery.
Strong organizational, problem-solving, and risk management skills.
Occasional domestic and internation travel
Nice to Have
Spanish proficiency (written and verbal).
Experience using databases and data visualization/business intelligence tools (e.g., Power BI, Tableau) to analyze data and deliver actionable insights.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
How we rate this
Analyst, Market Delivery (PMO)- Opportunity reserved for PWD candidates only at Mastercard rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.
Uses AI. An ordinary role that requires AI tools.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where project management was part of your work. What did you do?
- Tell me about a project where pmo was part of your work. What did you do?
- Tell me about a project where process improvement was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
- Walk me through how you've used AI Tools in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Project Management, Pmo, Process Improvement, Data Analysis, and AI Tools. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.
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