Assistant Lifeguard Operations Manager – Operations – Wild Wadi (National Talent)

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Wild Wadi

Wild Wadi Waterpark is a flagship family destination located in Madinat Jumeirah, next to Jumeirah Beach Hotel and Jumeirah Burj Al Arab. Since opening in 1999, the waterpark’s popularity has captured the hearts and excitement of children and adults alike. Guests can enjoy adventurous rides from high-speed slides to gentle lazy rivers, and private VIP cabanas for sun-soaked relaxation. Wild Wadi offers something for everyone.

About the Job

• An exciting opportunity has arisen for an Assistant Lifeguard Operations Manager to join Wild Wadi.
• The main duties and responsibilities of this role include:
• Support the effective deployment of lifeguards, maintaining appropriate staffing levels and safe, efficient aquatic operations.
• Assist with the delivery of ongoing training programmes, ensuring lifeguards maintain the required skills, certifications, licences and professional standards.
• Monitor compliance with safety procedures, Ellis & Associates standards, Dubai Accreditation Centre requirements and other applicable regulatory standards.
• Provide leadership and operational support during major first-aid incidents and emergencies to help ensure an effective and coordinated response.
• Support colleague performance and development through regular feedback, performance appraisals, development plans and clear communication of policies and safety procedures.
• Collaborate with waterpark and resort departments, manage lifesaving equipment and supplies, and help maintain positive working relationships across the lifeguard team.

About You

• The ideal candidate for this position will have the following experience and qualifications:
• Three to five years’ experience in a leadership role relevant to lifeguard operations or customer service.
• A bachelor’s degree in Recreation Management, Sports Science, Hospitality Management or a related field.
• An Ellis & Associates Instructor qualification and Aquatic Facility Operator certification are desirable.
• Intermediate proficiency in Microsoft Office, together with strong problem-solving, project-management and organisational skills.
• Strong leadership and team-management capability, with attention to detail and the ability to remain effective in a safety-critical operational environment.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)