Associate - Content

JOB TITLE
Associate - Content | MAF Retail | Head Office Jordan

ROLE SUMMARY
The Associate - Content is responsible for managing the content of a specific category on the online platform. The role holder is accountable for developing, editing, and updating all the data and content on the online platform. The Content Associate plays an important role in ensuring specific product, promotional, and informational content is presented and published in manor to optimize the online customer experience.

ROLE PROFILE

• Develop and ensure implementation of online content for specific category for the online platform.
• Produce content for online platform to ensure products to include descriptions, price, scheduled delivery, origin, and ingredients, as relevant.
• Ensure all content for the respective category on the online platform is updated, relevant and published in a timely manner.
• Track and analyze the progress of the different products available on the online platform for the respective category to ensure that low in demand, out of stock or unavailable products are unpublished.
• Manage the online presence of product categories and associated promotional campaigns and provide insights to management for existing and prospective customers.
• Gather information related to products from the Merchandising Department and suppliers to ensure that content is accurate and up-to-date.
• Review and update the content developed prior to publication on digital channels to ensure consistency and accuracy of content designed.
• Develop understanding of the various target audiences for promotional initiatives and tailor the content and communication style based on customer segmentation.

REQUIREMENTS

• Bachelor’s degree in E- Commerce or Business Administration.
• 1-2 years of experience in website content creation and management, with demonstrated achievements and progressive responsibilities.
• Retail industry experience is a plus.
• Sound understanding of social media channels and developing online content for different platforms.
• Team player in a fast-paced environment.
• Strong analytical skills and ability to mine large sets of data for actionable insights.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.