Delivery Hero (talabat)Associate, IT Service Delivery
Delivery Hero (talabat) is hiring an Associate, IT Service Delivery. Level rates it ; you can apply on Delivery Hero (talabat).
Level's read on this job
- Little AI โโโโ is how Level rates this role: aI is not part of the work.
- Level classifies it as a junior role.
- Level lists 890 other open roles at Delivery Hero (talabat).
- The role was posted in the last few days.
AI in this role
Foodpanda เปเบเบฑเบเบชเปเบงเบเปเบถเปเบเบเบญเบ Delivery Hero Group, เปเบเบดเปเบเปเบเบฑเบเปเบเบฅเบเบเบญเบกเบเบฑเบเบชเบปเปเบเบญเบฒเบซเบฒเบเบเปเบญเบเบเบดเปเบเบเบฑเปเบเบเปเบฒเบเบญเบเปเบฅเบ. เบเบฒเบฅเบฐเบเบดเบเบเบญเบเบเบงเบเปเบฎเบปเบฒเปเบกเปเบเปเบเบทเปเบญเบชเบปเปเบเบกเบญเบเบเบฐเบชเบปเบเบเบฒเบเบเบตเปเบเบตเปเบฅเบตเบ - เปเบง, เบเปเบฒเบ, เปเบฅเบฐ เบชเบปเปเบเปเบเบดเบเปเปเบฒเบเบฐเบเบนเปเบฎเบทเบญเบเบเบญเบเบเปเบฒเบ. เบเบงเบเปเบฎเบปเบฒเบเปเบฒเปเบเบตเบเบเบธเบฅเบฐเบเบดเบเบขเบนเปเปเบเบเบฐเบกเบฒเบ 65 เบเบฐเปเบเบเบเบปเปเบงเปเบฅเบ. เบกเบตเบชเปเบฒเบเบฑเบเบเบฒเบเปเบซเบเปเบขเบนเปเบเบตเปเปเบเบตเบฅเบดเบ, เปเบขเบเบฅเบฐเบกเบฑเบ. Delivery Hero เปเบเปเบเบปเบเบเบฐเบเบฝเบเปเบเบเบฐเบซเบผเบฒเบเบซเบผเบฑเบเบเบฑเบ Frankfurt เบเบฑเปเบเปเบเปเบเบต 2017 เปเบฅเบฐ เปเบเบฑเบเบชเปเบงเบเปเบถเปเบเบเบญเบเบเบฑเบเบเบฐเบเบตเบซเบผเบฑเบเบเบฑเบ MDAX.
- Resolve users IT software and hardware issues onsite or remotely.
- Communicate to users via chat/f2f/emails to determine the nature of any problems.
- Ensure Onboarding and Offboarding activities and processes are properly tracked and followed.
- Setting up accounts for new staff, ensuring that all platforms used by the company are installed.
- Maintain and outperform KPIs/SLAs and CSAT scores.
- Business travel may be required within local markets.
- Logging and tracking of Internal user IT issues to ensure prompt resolution.
- Administration, planning and installation of Windows and Mac systems.
- Configure and coordinate computer hardware, software, printers, door access and CCTV.
- Basic network troubleshooting
- Support Audio/Visual requirements for the site, including meeting rooms, internal business meetings.
- Managing the companyโs IT assets.
- Actively helps implement changes.โโโโโโ
- Experience in helpdesk or 1st level support.
- Great team player who knows how to troubleshoot issues and topics.
- Ability to work independently, own problems end-to-end and be a fast & eager learner.
- High service orientation and customer skills
- Excellent verbal and communication skills (Laos & English)
- The following technical knowledge would be a benefit:
- Any ticketing system
- Endpoint management
- Windows and MacOS installationย
- Basic IT networking knowledge
- Periodic fun & engaging company events & team activities
- Opportunity to be a value-adding contributor to this fast-growing global company
- Challenging and fulfilling steep learning curve
- Health & Personal Accident Insurance
- Employee Discount Codes
- Phone Allowance
- Wellness Program (fitness/badminton/football)
How we rate this
Associate, IT Service Delivery at Delivery Hero (talabat) rates 39 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- โโโโ Builds AI80 to 100
- โโโโ Works on AI60 to 79
- โโโโ Uses AI40 to 59
- โโโโ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
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