Automation Engineer, Prime Video Trust & Safety

Amazon is hiring an Automation Engineer, Prime Video Trust & Safety in Austin, United States. It pays $80k-$141k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
The posting mentions Generative AI, Intelligent Workflows and automation architecture among its tools and skills.
Level classes it as a lead role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Architect and drive the integration of AI-driven tools and agentic solutions for content moderation and risk detection.

Generative AIIntelligent Workflows

automation-architecturetrust-and-safetycross-functional-leadershipagentic-solutions

At Prime Video, we’re redefining how the world watches entertainment. Our Trust & Safety team protects millions of customers and content creators globally, ensuring a safe, reliable experience. As an Automation Architect, you’ll drive the adoption of automation across our operations, bridging technical innovation with operational needs. You’ll architect solutions that scale content moderation, mitigate abuse, and empower our teams to deliver trusted and safe content to our customers.

Key job responsibilities
* Orchestration Leadership: Champion the integration of AI/automation tools (e.g., Generative AI, intelligent workflows) into Trust & Safety operations. Translate technical possibilities into actionable strategies for operational teams.
* Cross-Functional Collaboration: Partner with Data Science, Engineering, Product, and Legal teams to design solutions that balance speed, accuracy, and compliance.
* End-to-End Solution Design: Own the architecture of AI-driven systems for content moderation, risk detection, and policy enforcement. Move from prototype to production at Amazon scale.
* Operational Enablement: Drive the rollout of new tools, providing training, feedback loops, and iterative improvements to ensure adoption and value delivery.
* Strategic Narrative Development: Create compelling technical narratives (BRDs, PRFAQs, white papers) that align with business outcomes (e.g., reduced moderation latency, improved accuracy).

A day in the life
You start by reviewing emerging abuse patterns in Prime Video’s global platform. You collaborate with a Engineering and Data Science teams to design an Agentic Solutions that flags policy-violating content in real time. By midday, you’re leading a workshop with Trust & Safety analysts to demo the tool, addressing their concerns about false positives. Later, you partner with Engineering to prioritize features for the next sprint, ensuring the solution scales during high-traffic events. By day’s end, you update stakeholders on metrics—like a 20% reduction in moderation workload—and refine the roadmap for upcoming compliance challenges.

Basic qualifications

- 5+ years of program or project management experience
- 4+ years of technical specialist, design and architecture experience, or AWS Professional level certification
- Experience leading and collaborating with a large cross-functional team
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Bachelor's degree or above in Computer Science, Computer Engineering, or related fields

Preferred qualifications

- Orchestration and Automation Advocacy: Track record of driving automation adoption in operational teams.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 80,300.00 - 140,500.00 USD annually
USA, WA, SEATTLE - 82,700.00 - 140,500.00 USD annually

How we rate this

Automation Engineer, Prime Video Trust & Safety at Amazon rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Automation Engineer, Prime Video Trust & Safety is an open job at Amazon.
Level rates this role AI Level 3 of 4: Works on AI.
The listed salary is $80k-$141k a year.
The role is based in US, TX, Austin.
The job was posted on August 20, 2026.
Seniority: lead.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Automation ArchitectureTrust And SafetyCross Functional LeadershipAgentic SolutionsGenerative AIIntelligent Workflows

Questions you could be asked

Tell me about a project where automation architecture was part of your work. What did you do?
Tell me about a project where trust and safety was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where agentic solutions was part of your work. What did you do?
Walk me through how you've used Generative AI in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Automation Architecture, Trust And Safety, Cross Functional Leadership, Agentic Solutions, and Generative AI. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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