Business Analyst, Docklands

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Business Analyst in Transformation Delivery Hub, you’ll play a key role in accelerating delivery of projects and programs, by gathering and clarifying requirements, analysing processes, and translating business objectives into actionable specifications for delivery teams, whilst aligning with stakeholder expectations to add real value.

Role Type: 12 Months secondment
Role Location: Hiring for multiple locations
Work Hours: Full time (40 hours/week)

What will your day look like?

As a Business Analyst, you are accountable for:

• Lead the analysis of complex business situations to identify root causes, opportunities, risks and recommendations for improvement.
• Conduct feasibility assessments and evaluate solution options by analysing business impacts, costs, benefits, risks and strategic alignment.
• Own end-to-end requirements management activities for medium-complexity initiatives, including elicitation, prioritisation, traceability and change management.
• Facilitate stakeholder workshops and discussions to build alignment, resolve competing priorities and support informed decision-making.
• Develop and maintain business, process and data models that support business understanding, solution design and strategic decision-making.
• Analyse current and future-state business processes and identify opportunities to improve efficiency, effectiveness, customer outcomes and operational performance.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Core Business Analysis

• Business Analysis & Problem Solving like business situation analysis, root cause analysis, solution evaluation
• Requirements Management including elicitation, prioritisation, traceability, change management

Stakeholder & Communication

• Stakeholder engagement and relationship management
• Facilitation and Influencing including negotiation and conflict resolution

Delivery & Change

• Solution validation and testing including UAT oversight and business sign off
• Agile and Waterfall delivery methodologies

Technical & Analytical

• Process modelling tools (Visio, BPMN, data modelling or equivalent)
• Data analysis and insight generation including analysis and recommendation

Leadership and Coaching

• Mentoring analysts in projects
• Contributing to capability uplift

Strategic analysis

• Business case development
• Portfolio analysis

Change and Transformation

• Organisational change management
• Transformation delivery

Domain and Industry knowledge

• Banking and Financial services knowledge
• Regulatory awareness especially within the organisation

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Your Career at ANZ

Our purpose is to shape a world where people and communities thrive. That's why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.

Career development means different things to different people. It may simply mean developing a skill, broadening your experience by moving sideways or stretching yourself by moving to a different business. How you manage and develop your career is up to you. ANZ is committed to helping you do this by providing you with the support, tools and resources you need to take the next big step in your career, towards even bigger things in the future.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

The ANZ Enterprise Agreement 2023 will apply except in certain circumstances for internal applicants. ANZ will advise further if a different enterprise agreement applies.

Job Posting End Date

06/11/2026, 11.59pm, (Melbourne Australia)