Business Analyst , NCC- Remedy

Amazon is hiring a Business Analyst , NCC- Remedy in Hyderabad, India. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this business analyst role is Little AI ●○○○: aI is not part of the work.
The posting mentions Excel, Tableau and SQL among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.

AI in this role

Provide analytical solutions, data visualization, and insights to manage high severity customer service requests and operations.

exceltableausqlquicksightpower-bietl

data-visualizationstakeholder-managementdata-analysis

Are you driven by the desire to create and execute solutions that truly put customers first and make a global impact? Do you like to dive deep to understand problems? Imagine collaborating with diverse teams from around the world, bringing unique perspectives together to drive meaningful change? If so, the NCC- Remedy team is looking for a highly skilled and motivated individual who can develop and apply domain/process expertise, deploy data visualization, manage stakeholders and provide analytical solutions to answer queries. This is YOUR opportunity to be a vital part of a dynamic team, shaping the future of customer engagement on a global scale.

Key job responsibilities
- Understand the various operations across the team.
- Manage high severity requests by collaborating with different teams to mitigate risks to business, customer experience and associate experience.
- Execute high impact mitigation actions using various tools.
- Work closely with product teams and align them with respect to your focus area.
- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into an actionable format.
- Analyze and solve business problems with focus on understanding root causes and driving forward-looking opportunities.
- Suggest changes for improvement of processes and amend SOP's once they are approved.
- Plan and execute the identified projects by working with various teams.
- Communicating complex analysis and insights to stakeholders and business leaders, both verbally and in writing.

Basic qualifications

- 1+ years of tax, finance or a related analytical field experience
- 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL

Preferred qualifications

- Experience creating complex SQL queries joining multiple datasets, ETL DW concepts
- Experience using very large datasets
- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Business Analyst , NCC- Remedy at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Business Analyst , NCC- Remedy is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, TS, Hyderabad.
The job was posted on October 12, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Data VisualizationStakeholder ManagementData AnalysisExcelTableauSQLQuicksightPower BI

Also common in business analyst jobs at this level

Python Azure AWS Generative AI Snowflake Java

Pay

Typical business analyst job: $105k

This posting doesn't list pay. Use the typical business analyst figure when pay comes up. See business analyst jobs

Questions you could be asked

Tell me about a project where data visualization was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
What's a project where you used Excel hands-on?
Walk me through how you've used Tableau in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Data Visualization, Stakeholder Management, Data Analysis, Excel, and Tableau. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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